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About the Role
The Program Support Officer will provide direct support to Academic Leadership in the Longo Faculty of Business, offering a comprehensive range of support services to students, professors, program coordinators, and external stakeholders within an assigned cluster of programming. This role involves administrative, program, financial, human resources, student, marketing, and inter-departmental support, and acts as a resource on academic policies and procedures to enhance the learning environment.
Responsibilities
- Provide administrative, program, financial, human resources, student, marketing, and inter-departmental support.
- Act as a resource to students, professors, program coordinators, and administrators on academic policies and procedures.
- Develop opportunities that directly impact the learning environment.
Requirements
- Hold a three (3) year diploma or degree or equivalent in Business, Communications, Entrepreneurship, Finance, Human Resources, Information Systems, Marketing, or other related field of study.
- Minimum of three (3) years of progressive administrative or student advising experience in a post-secondary environment.
- Experience compiling and analyzing research-based data from various sources, producing reports, and identifying trends to develop solutions and strategies.
- Experience supporting curriculum planning, academic program delivery, and advising students on course and program selection.
- Experience with a variety of communication platforms and proofreading communications.
- Experience interpreting policies and procedures.
- Special events experience.
- Proven ability to work independently with minimum supervision.
- Proven ability to work in a team environment.
- Ability to use office equipment and troubleshoot minor technical problems.
Skills
- Proficiency with Microsoft Office (Word, Excel, Outlook, Access, and PowerPoint).
- Proficiency with Adobe Acrobat.
- Excellent time-management abilities.
- Excellent multi-tasking abilities.
- Excellent verbal communication skills.
- Excellent written communication skills.
- Excellent interpersonal skills.
- Excellent customer service skills.
- Occupational Health and Safety training is considered an asset.
Location
- North Campus (Primary)
- Lakeshore Campus (Secondary)
Work Type
- PT Support
- Contract
- Full-time
Experience Level
- Minimum of three (3) years of progressive administrative or student advising experience in a post-secondary environment.
Education Level
- Three (3) year diploma or degree or equivalent in Business, Communications, Entrepreneurship, Finance, Human Resources, Information Systems, Marketing, or other related field of study.
Salary/Compensations
- $35.29 – $40.73 per hour
Benefits
- An opportunity to be a part of building Humber's future.
- Be part of a diverse, hard-working, and supportive team.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks!
About the Company
- Humber is a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for students.
- Humber is co-constructing a new model of polytechnic education for Ontario, Canada, and the world.
- Humber offers programs with effective teaching and learning approaches to prepare leaders for industries and communities.
- Humber offers a collegial, collaborative, inclusive environment where individuals are supported to grow.
- The Longo Faculty of Business delivers high-demand programs for current, relevant, and future careers.
- The Longo Faculty of Business offers over 50 programs in a wide range of fields, including traditional business courses, culinary, aesthetics, cosmetics, fashion, and law.
- Entrepreneurship training is integrated into all programs.
- The Longo Centre for Entrepreneurship, specialized labs, work-integrated learning opportunities, and international partnerships contribute to the faculty's reputation.
- Humber Polytechnic is committed to a workforce that reflects the diversity of its students and city.
- Humber supports employment equity.
- Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process.
Equal Opportunity
- Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city.
- We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
- Humber supports employment equity.
- Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply.
- Humber’s diverse workplace also supports Francophone workers and young workers.
- Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
- At Humber Polytechnic, all forms of discrimination and harassment are prohibited.
- All employees and applicants have the right to work in an environment that is free from discrimination and harassment.