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About the Role
The Program Support Officer will provide comprehensive support services to students, professors, program coordinators, and external stakeholders within the Longo Faculty of Business. This role involves administrative, program, financial, human resources, student, marketing, and inter-departmental support, acting as a resource for academic policies and procedures to enhance the learning environment.
Responsibilities
- Provide administrative, program, financial, human resources, student, marketing, and inter-departmental support.
- Act as a resource to students, professors, program coordinators, and administrators on academic policies and procedures.
- Develop opportunities that directly impact the learning environment.
Requirements
- Minimum of three (3) years of progressive administrative or student advising experience in a post-secondary environment.
- Experience compiling and analyzing research-based data from various sources, producing reports, and identifying trends to develop solutions and strategies.
- Experience supporting curriculum planning, academic program delivery, and advising students on course and program selection.
- Experience with a variety of communication platforms and proofreading communications.
- Experience interpreting policies and procedures.
- Special events experience.
- Proficiency with Microsoft Office (Word, Excel, Outlook, Access, and PowerPoint) and Adobe Acrobat.
- Excellent time-management and multi-tasking abilities.
- Proven ability to work independently with minimum supervision.
- Proven ability to work in a team environment.
- Excellent verbal/written communication and interpersonal skills.
- Ability to use office equipment (telephone, photocopier, printer, fax) and troubleshoot minor technical problems.
- Excellent customer service skills.
- Occupational Health and Safety training is considered an asset.
Skills
- Business
- Communications
- Entrepreneurship
- Finance
- Human Resources
- Information Systems
- Marketing
- Microsoft Office (Word, Excel, Outlook, Access, PowerPoint)
- Adobe Acrobat
- Time-management
- Multi-tasking
- Independent work
- Teamwork
- Verbal communication
- Written communication
- Interpersonal skills
- Office equipment operation
- Customer service
Location
- North Campus (Primary)
- Lakeshore Campus (Secondary)
Work Type
- Part-time
- Contract
- Full-time (37.5 hours per week)
Experience Level
- Minimum of three (3) years of progressive administrative or student advising experience
Education Level
- Three (3) year diploma or degree or equivalent in Business, Communications, Entrepreneurship, Finance, Human Resources, Information Systems, Marketing, or other related field of study
Salary/Compensations
- $35.29 – $40.73 per hour
Benefits
- Opportunity to be part of building Humber's future.
- Part of a diverse, hard-working, and supportive team.
- Tools and technology to succeed.
- Amazing perks.
About the Company
- Humber is a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience.
- Humber is co-constructing a new model of polytechnic education for Ontario, Canada, and the world.
- Humber offers programs with effective teaching and learning approaches to prepare leaders for industries and communities.
- Humber offers a collegial, collaborative, inclusive environment where individuals are supported to grow.
- The Longo Faculty of Business delivers high-demand programs for current, relevant, and future careers.
- The Longo Faculty of Business offers over 50 programs in a wide range of fields.
- Entrepreneurship training is integrated into all programs at the Longo Faculty of Business.
- The Longo Centre for Entrepreneurship, specialized labs, work-integrated learning opportunities, and international partnerships give the Longo Faculty of Business industry recognition.
Equal Opportunity
- Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city.
- Actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
- Humber supports employment equity.
- Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply.
- Humber's diverse workplace also supports Francophone workers and young workers.
- Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
- All forms of discrimination and harassment are prohibited.
- All employees and applicants have the right to work in an environment that is free from discrimination and harassment.