On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T3399)
Target · NY, US
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About the Role
As an On-Demand Team Member (TM), you will have the opportunity to create your own schedule by picking up shifts that work best for you. This role is ideal for those looking for a personalized work schedule. You will be responsible for providing excellent guest service, processing transactions, and maintaining store standards.
Responsibilities
- Greet guests, smile and initiate a warm, helpful interaction.
- Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience.
- End every guest transaction with a sincere thank you.
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
- Adjust to business and guest needs to deliver an easy and inspiring guest experience.
- Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
- Make the guest aware of current and upcoming brand launches, store activities and events.
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and sign in as needed.
- Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
- Understand and show guests how to use Wallet and the other features and offerings within the Target App.
- Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve issues for the guest while following Target’s policies and procedures.
- Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target’s policies and procedures.
- Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
- Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
- Stock supplies during store open hours while being available for the guest.
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
- Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- Perform other duties based on business needs.
Requirements
- Reliable and prompt attendance is necessary.
- Must pick up and work shifts once every 4 weeks (minimum of four hours).
- Must respond to attempts to contact you to confirm interest in working shifts.
- Must work at least one shift within 5 months or employment will be administratively terminated.
- Must attend a Target Welcome orientation and commit to a short-term structured training schedule.
- Communicating effectively, including using positive language and attentive to guests needs.
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
- Welcoming and helpful attitude toward guests and other team members.
- Attention to detail while multi-tasking.
- Willing to educate guests and engage around products and services.
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
- Work both independently and with a team.
- Resolve guest questions quickly on the spot.
- Accurately handle cash register operations, cash transactions, and support cash office operations as needed.
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
- Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs.
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Skills
- Guest service
- Communication
- Problem-solving
- Teamwork
- Flexibility
- Creative problem solving
- Operating handheld scanners
- Cash register operations
Location
- Onsite
Work Type
- On-Demand
- Flexible schedule
Experience Level
- Entry Level
Salary/Compensations
- $18.75 USD per hour
Benefits
- Financial benefits
- Education benefits
- Well-being benefits
About the Company
- Working at Target means helping all families discover the joy of everyday life.
- Target believes in our team members having meaningful experiences that help them build and develop skills for a career.
Equal Opportunity
- In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.