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Tailor your resume to this Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3412) role.

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Tailor your resume to this Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3412) role.

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About the Role

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

Responsibilities

• Greet guests with a smile, make eye contact, or wave.
• Initiate a warm, helpful interaction with guests.
• Help guests find what they need and resolve issues to ensure a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to deliver an easy and inspiring guest experience.
• Demonstrate a service culture that prioritizes the guest service experience.
• Inform guests about current promos, store activities, and events.
• Educate guests on and show them how to use features and offerings within the Target App, including Wallet.
• Communicate the benefits of Target Loyalty programs and assist with sign-up and sign-in.
• Scan and bag guest items efficiently, accurately, and in compliance with food safety standards.
• Minimize guest wait time while maintaining guest service and accuracy.
• Direct guests to enroll, activate, and use Order Pick-Up, Drive-Up, and online ordering features.
• Process returns and exchanges, partnering with leaders as needed to solve guest issues.
• Maintain a clean and clutter-free work area.
• Stock supplies during store open hours while remaining available for guests.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• Work in a safe manner at all times and report hazards.
• Support guest services such as Order Pick-Up and Drive-Up Orders and Returns, ensuring compliance with adult beverage laws.
• Perform other duties as assigned based on business needs.

Requirements

• Enjoy interacting with and helping others, including guests and team members.
• Thrive in a fast-moving, active, and physically demanding role.
• Possess teamwork, flexibility, and creative problem-solving skills.
• Be open to working a flexible schedule, including nights, weekends, holidays, and peak shopping times.
• Communicate effectively, using positive language and attentiveness to guest needs.
• Exhibit a welcoming and helpful attitude toward guests and team members.
• Demonstrate attention to detail while prioritizing tasks.
• Be willing to educate guests and engage around products and services.
• Communicate on multiple frequency devices and operate handheld scanners and other technology.
• Work both independently and with a team.
• Maintain focus and composure in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Resolve guest questions quickly on the spot.
• Accurately handle checkout operations, transactions, and support cash office operations.
• Scan, handle, and move merchandise efficiently and safely.
• Frequently lift or move product up to 10 pounds and occasionally up to 44 pounds without assistance.
• Remain mobile for the duration of a scheduled shift.
• Work in and tolerate varying temperatures, humidity, and other elements.
• Come to work when scheduled, work scheduled shifts, and take required breaks.

Skills

• Communication
• Guest Interaction
• Problem Solving
• Adaptability
• Teamwork
• Attention to Detail
• Technology Operation (scanners, frequency devices)
• Cash Handling
• Merchandise Handling
• Food Safety Compliance

Location

• In-store

Work Type

• Full-time
• Part-time
• Flexible schedule

Experience Level

• Entry Level

Salary/Compensations

• $20.00 USD per hour

Benefits

• Financial benefits
• Education benefits
• Well-being benefits

About the Company

• Working at Target means helping all families discover the joy of everyday life.
• Target's vision is brought to life through its values and culture.

Equal Opportunity

• Target will make reasonable accommodations for applicants with disabilities.
• Applications are accepted on an ongoing basis with no application deadline.