Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Operation and Analytics Manager role.

Rezi rewrites your resume against Stony Brook University's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Operation and Analytics Manager posting at Stony Brook University — free, in seconds.

About the Role

The Operations Analytics Manager will be responsible for chart abstraction, quality improvement activities, analytics, and project management related to care management and transitions of care. This role directs and manages non-clinical operations and services, including staffing and project management. The position also involves developing strategies for effective data analysis and reporting to assist leadership in decision-making.

Responsibilities

Directs and manages non-clinical operations and services, including staffing and project management.
Prepares reports to identify training opportunities for departmental divisions and individual staff.
Identifies and reports workflow deficiencies based on workflow review, information gathering, and data assessment.
Supports departmental Quality Assurance (QA) activities.
Produces weekly, monthly, quarterly, and annual comparison QA reports to Care Management leadership.
Supports and meets data needs for the development and implementation of strategic initiatives to improve and enhance performance and services.
Assists Care Management to meet requests for inter and intra-departmental information.
Continually analyzes new and revises specifications for department metrics and process effectiveness.
Assesses and validates departmental benchmarks and KPIs, including transitional care programs, discharge planning, managed care insurance distribution, length of stay, avoidable days, and readmission rates.
Submits and manages departmental IT requests for quality improvement activities, including tickets and reports.
Participates in monthly meetings with IT to discuss ticket activity, deadlines, and updates.
Identifies and develops data collection methods using available software systems (Excel, Access, Crystal Reporting, Cerner DA2, Vizient database, Tableau).
Works with clinical staff to enhance clinical data capture and analysis for internal and external quality improvement and reporting efforts and mandates.
Educates Care Management leadership regarding potential impacts on workflow requirements.
Performs gap analysis to identify areas that could benefit from workflow improvement activities and better data capture.
Participates in and/or manages collaborative projects with IT and relevant clinical staff to develop mechanisms for capturing data and workflow elements.
Performs hybrid medical record review of cases, validation, outlier cases drill-down, and other clinical data abstraction activities to support external quality reporting and quality improvement.
Provides guidance and support on clinical and statistical topics to Care Management leadership and other analytical and clinical departments.
Generates ad-hoc reports and performs ad-hoc responsibilities as deemed appropriate by Supervisor.
Maintains awareness of institutional quality priorities and collaborates with colleagues in Care Management, IT, and hospital leadership to accomplish organizational goals.
Leads Patient Experience initiatives, including flow optimization.
Develops strategies for effective data analysis and reporting.
Provides reports to leadership to assist them through decision-making.

Requirements

Bachelor’s Degree with project management skills and the ability to work independently.
At least 5 years’ experience in Care Management and Transitions of Care operations and/or analytics.
1-2 years’ experience working with grants.
Intermediate computer skills including spreadsheet and word processing.
Superior organization skills, detail-oriented, and ability to be persistent and follow through.
Experience with health care quality reporting and/or interpreting health care regulatory/accreditation requirements.
Experience with data visualization tools including Tableau.
Strong analytical skills, ability to think critically, effective decision-making/problem-solving skills; strong financial, and quantitative skills.
Master’s Degree in health-related field or MBA (Preferred).
Clinical chart review and abstraction experience and ability (Preferred).
Skill in presenting information to a variety of audiences (Preferred).
Experience in collaborative design of electronic health record components (Preferred).
Experience working with technical systems such as Cerner Acute Case Management, Navihealth Platform or other transition of care platforms, Tableau and Visio (Preferred).
Successfully complete pre-employment physical examination and obtain medical clearance.
Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen.
Meet Regulatory Requirements for pre-employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).

Skills

Project management
Data analysis
Quality improvement
Analytics
Chart abstraction
Excel
Access
Crystal Reporting
Cerner DA2
Vizient database
Tableau
Communication
Collaboration
Delegation
Problem solving
Quantitative skills
Analytical abilities
Database management
Dashboard creation
Data visualization
Workflow optimization
Health care quality reporting
Regulatory/accreditation requirements interpretation
Cerner Acute Case Management
Navihealth Platform
Visio

Location

Stony Brook, NY

Work Type

Full-time
Onsite

Experience Level

5+ years experience in Care Management and Transitions of Care operations and/or analytics
1-2 years experience working with grants

Education Level

Bachelor's Degree
Master's Degree in health related field or MBA (Preferred)

Salary/Compensations

$79,081 - $98,852 Base
Location pay for UUP, CSEA & PEF full-time positions ($4000)

Benefits

Generous leave
Health plans
State pension

About the Company

Stony Brook Medicine is a smoke-free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions may be subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position may be designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Equal Opportunity

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.