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About the Role
Lalamove is seeking a Sales Manager in New York to lead and motivate the Sales team to meet and exceed goals. The role involves building a high-achieving sales team focused on identifying leads, introducing services to new clients, and fostering strong customer relationships.
Responsibilities
- Lead, motivate, and develop a high-performing sales team.
- Set clear individual and team goals, provide ongoing coaching and feedback, and hire and develop talent.
- Guide the team in nurturing and growing existing customer relationships while focusing on new customer acquisition.
- Help the sales team effectively balance account growth, customer follow-up, and new business development.
- Build scalable sales processes and best practices.
- Identify gaps, introduce structure, and develop repeatable workflows across prospecting, pipeline management, account management, reporting, and sales execution.
- Use sales data and KPIs to understand team performance, identify improvement opportunities, and translate insights into action.
- Establish effective reporting and provide management with clear visibility into performance, pipeline, and opportunities.
- Bring hands-on sales experience and a deep understanding of prospecting, lead qualification, relationship building, negotiation, and closing.
- Lead by example and help the team improve how they identify and convert new business opportunities.
- Coach the team on consultative selling, understanding customer needs, positioning Lalamove’s services, and building long-term relationships.
- Establish clear expectations around input and output KPIs and help the team develop the skills to achieve them.
Requirements
- Minimum 8 years of relevant sales experience.
- At least 2-3 years of experience managing and developing a sales team.
- Experience in a startup, logistics, or similarly fast-paced environment is a plus.
- Excellent problem-solving, presentation, and negotiation skills.
- Willingness to roll up your sleeves and take accountability.
- Must have excellent presentation and communication skills.
- Fluent in English.
- Proficiency in CRM programs is a plus.
Skills
- Sales
- Team Leadership
- Account Management
- New Business Development
- Process Building
- Sales Analytics
- Performance Management
- Sales Execution
- Prospecting
- Lead Qualification
- Relationship Building
- Negotiation
- Closing
- Consultative Selling
- CRM
Location
- New York
Work Type
- Full-time
Experience Level
- 8+ years of sales experience
- 2-3 years of sales management experience
Education Level
- Bachelor's degree in Business, Finance, or related discipline
Salary/Compensations
- $120,000 - $140,000
About the Company
- Lalamove is a technology company focused on logistics, connecting drivers and customers to move things quickly and simply.
- Founded in 2013, Lalamove has scaled its operations across Asia, Latin America, the Middle East, and Europe.
- The company's primary focus in the U.S. is serving small and medium-sized businesses, with plans to expand to larger businesses with complex logistics needs and API integrations.