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About the Role

This position is responsible for sales and increasing sales within an assigned territory, working with Sales Management as a resource to assist in relationships with Key Accounts. The role provides ongoing support to the product distribution channel by maintaining customer relationships, communicating pricing, inventory, and marketing programs, and ensuring accurate customer information and sales order processing.

Responsibilities

• Communicate and build commercial sales through organizational skills, account strategies, negotiations, marketing plans, sales closings, and territory planning to ensure a high level of customer satisfaction.
• Build relationships with key decision makers to ensure a high level of customer retention and satisfaction.
• Develop and produce bids, sales orders, and proformas for customers.
• Coordinate with Operations on open order reports.
• Coordinate with the Accounting department to assist in account management.
• Support additional growth opportunities in all Professional segments.
• Establish, maintain, and manage sales-related communications.
• Contribute to and participate in sales-related training.
• Keep informed of new products, services, and general information of interest.
• Check on competitive activity and develop new methods of attaining new accounts.
• Communicate core competencies, brand promise, and products.
• Educate customers on terminology, features, and benefits of products to improve sales and customer expectations.
• Travel to markets as directed or as business status requires.
• Perform other job-related duties and responsibilities as may be assigned.

Requirements

• Demonstrated problem solving and negotiation skills.
• Excellent oral and written communication skills in English and French.
• Hands-on knowledge of commercial foodservice needs.
• Experience managing large territories and diverse product offerings.
• Ability to travel independently within company headquarters and in other communities to attend various meetings.
• Ability to sit for long periods of time.
• Frequently required to reach with hands and arms.
• Occasionally required to stand, walk, and stoop.
• Must regularly lift and/or move up to 10 pounds.
• Specific vision abilities required include close vision and the ability to adjust focus.
• Ability to work under stress, interruptions, and tight deadlines.
• Independent judgement to propose sales project guidelines, follow-through, and completion.
• Ability to work proficiently with database applications.
• Ability to prioritize work, problem solve, and communicate proficiently in verbal and written forms.
• Ability to converse and write in a knowledgeable manner on various ZF products/services and sell to prospective customers.
• Ability to create action plans for acquiring new customers and retaining existing ones.
• Ability to utilize Zwiesel Fortessa Americas information system and programs.
• Ability to converse verbally and in writing with others regarding Zwiesel Fortessa’s products and services with co-workers and customers.
• Ability to interact effectively with co-workers in order to prioritize workflow, request assistance if needed and assist others in achieving company goals.

Skills

• Sales
• Customer Relationship Management
• Negotiation
• Marketing
• Territory Planning
• Communication (Oral and Written)
• Presentation Skills
• Problem Solving
• Database Applications
• Prioritization

Location

• Quebec, Canada

Work Type

• Full-time

Experience Level

• At least three years of sales experience
• Five plus years of sales experience with a tabletop organization

Education Level

• Bachelor’s degree or equivalent experience

Salary/Compensations

• CAD 50000 - CAD 50000

About the Company

• Zwiesel Fortessa Canada Inc, previously known as Fortessa Tableware Solutions, LLC, is a leading global tableware company and part of the Zwiesel Fortessa Group.
• The company has been an integrated designer, developer, and marketer of high-quality tableware for over 30 years.
• They design and source dinnerware, flatware, glassware, and serveware selected by top foodservice professionals worldwide and preferred for home entertaining.
• Their products are found in over 80% of Forbes four- and five-star hotels in North America.
• They are recognized for innovative design, industry-leading manufacturing standards, and an uncompromising commitment to customer service.
• The company values work/life balance, creativity, collaboration, and making a difference in the community.