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About the Role
We are seeking a reliable, personable, and highly organised part-time Medical and Academic Administrative Assistant to support a newly appointed vascular surgeon at Toronto General Hospital. This role is crucial for the day-to-day running of the clinical office and acts as a key point of contact between the surgeon, patients, and the clinical team. The position also provides administrative support for the surgeon’s academic and research activities.
Responsibilities
- Act as a key liaison between the surgeon and patients, providing a professional and approachable point of contact for the clinical office
- Support the day-to-day organisation and efficient running of the vascular surgery clinical office
- Communicate with patients regarding appointments, investigations, follow-up, and other administrative aspects of their care
- Coordinate clinic appointments, investigations, referrals, and follow-up arrangements
- Liaise with other physicians, clinical teams, hospital departments, and administrative staff
- Manage correspondence, telephone calls, messages, and other day-to-day clinical administrative tasks
- Maintain accurate and organised clinical and administrative records
- Prepare, format, and organise clinical and academic documents
- Assist with scheduling, meetings, deadlines, and follow-up tasks
- Provide administrative support for research and academic projects, including manuscripts, presentations, and submissions
- Maintain spreadsheets, databases, electronic filing systems, and project records
- Provide additional administrative and clerical support as required
Requirements
- High school diploma or equivalent education
- Strong written and verbal communication skills
- Excellent organisational skills and attention to detail
- Strong interpersonal skills and a professional, compassionate approach to communicating with patients and families
- Comfortable using standard computer applications, including email and Microsoft Office
- Ability to work independently, manage competing priorities, and maintain patient confidentiality
- Previous experience in a healthcare or administrative environment would be an asset but is not essential
- Previous experience with, or familiarity with, the Epic electronic health record system would be desirable but is not essential
Skills
- Highly organised
- Dependable
- Personable
- Excellent attention to detail
- Strong written and verbal communication skills
- Excellent interpersonal and communication skills
- Comfortable speaking with patients and families
- Managing enquiries sensitively and professionally
- Communicating effectively with the wider healthcare team
- Comfortable using Microsoft Word, Excel, PowerPoint, email, and shared electronic documents
- Able to handle confidential and sensitive information appropriately
- Ability to work independently
- Prioritise competing tasks
- Maintain an organised clinical office
- Follow tasks through to completion
- Clinical scheduling
- Patient communication
- Academic administration
- Research support
- Hospital and university systems
Location
- Toronto General Hospital
Work Type
- On-site
- Part-time
Experience Level
- Grade 1
Education Level
- High school diploma or equivalent
Salary/Compensations
- CAD 18.94 - CAD 23.68 per hour
Benefits
- Competitive offer packages
- Government organization
- Member of the Healthcare of Ontario Pension Plan (HOOPP)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
About the Company
- UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital.
- With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre.
- As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.
- UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine.
- UHN is a research hospital affiliated with the University of Toronto.
- UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
Equal Opportunity
- UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace.
- Requests for accommodation can be made at any stage of the recruitment process.
- Applicants need to make their requirements known.