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About the Role

Charlie Health is seeking a Senior Learning Architect to join their Curriculum team. This role translates clinical design into engaging learner experiences, creating content like slides, workbooks, and talk tracks. The position involves maintaining existing curricula and developing new modular content, with a strong emphasis on using AI for content creation and product improvement. The ideal candidate is a detail-oriented creator focused on execution, building the foundation for impactful client interactions.

Responsibilities

Translate HLDs and clinical source material into cohesive learning modules — slide decks, workbooks, talk tracks, and training packages
Build content as skill-aligned modules, not standalone weekly decks, so assets can be reused, reassigned, and accessed independently of a single session
Create professional, visually clear content that presents complex clinical concepts in a digestible format
Write comprehensive facilitator guides with talk tracks, timing cues, and transition notes to ensure consistent delivery across facilitators
Embed clear instructions to help facilitators manage group dynamics and lead effective discussions
Structure content to maximize participation - interactive discussion and peer-to-peer learning over passive delivery
Design interactive elements (polls, breakout scenarios, reflection prompts) suited to a virtual, group-therapy setting
Develop workbooks, extension activities, and other supplemental materials designed for use beyond the session
Contribute to modularization initiatives (e.g., Skills Cards, in-platform workbooks) that let content follow a client across their full program
Own ongoing maintenance and iterative improvement of assigned curricula within our library of 50 programs
Use client feedback, facilitator input, and engagement/satisfaction data to distinguish facilitator-delivery issues from structural curriculum issues, and prioritize redesign work accordingly

Requirements

Bachelor's degree in Instructional Design, Education, Communications, or a related field
Working knowledge of instructional design methodologies (e.g., ADDIE, SAM) and adult learning theory, and the ability to apply them practically to real content, not just describe them
AI-native workflow: daily, fluent use of AI tools (e.g., Claude, ChatGPT, Copilot) for first-draft generation, editing, quality review, and documentation - with the judgment to know when AI output is usable as-is versus where it needs meaningful revision
Comfort working directly in a CMS (e.g., Contentful) to structure, link, and publish content, not just hand off finished decks for someone else to load
Strong proficiency in Google Slides/PowerPoint plus document tooling, with the ability to build clean, reusable templates and components rather than one-off decks
Basic data literacy: ability to read engagement and satisfaction data (e.g., in Hex or similar dashboards) and use it to prioritize what gets revised
Ability to adapt writing voice to our brand — warm, empathetic, and conversational rather than stiff or academic
Sound instructional judgment — comfort making the call on when content is technically complete but not yet effective, and iterating accordingly
Experience prototyping beyond static slides — e.g., using AI-assisted tools (like Claude Code) to build lightweight interactive or client-facing content, not just written materials
Familiarity with virtual training platforms and the challenges specific to remote instruction
Basic scripting or no-code/low-code tool experience (e.g., light HTML/CSS, Zapier-style automation) for building interactive elements or workflow efficiencies
Exposure to clinical or therapeutic content (DBT, CBT, CFT, or similar frameworks) is a plus, though not required

Skills

Instructional Design
Adult Learning Theory
AI Tools (Claude, ChatGPT, Copilot)
Content Management Systems (CMS)
Google Slides/PowerPoint
Data Literacy
Brand Voice Adaptation
Instructional Judgment
Prototyping
Virtual Training Platforms
Scripting
No-code/Low-code Tools
Clinical Content Exposure

Location

Hybrid (for those within 75 minutes of a Charlie Health office)

Work Type

Full-time
Hybrid

Experience Level

Senior

Education Level

Bachelor's degree in Instructional Design, Education, Communications, or a related field

Salary/Compensations

$79,000 - $100,000 per year (base compensation)
$87,000 - $110,000 per year (target total cash compensation including potential bonus)

Benefits

Comprehensive benefits for full-time, exempt employees
Target performance-based bonus
Potential stock options

About the Company

Charlie Health connects people to life-saving behavioral health treatment through personalized, virtual care.
Their mission is to change the landscape of behavioral healthcare by expanding access to meaningful care and driving better outcomes from home.
They focus on individuals with complex needs, including mental health conditions, substance use disorders, and eating disorders.
Charlie Health is a rapidly growing organization redefining behavioral health treatment.
Company values include Connection, Congruence, and Commitment.

Equal Opportunity

Charlie Health is an Equal Opportunity Employer committed to cultivating an environment where individuals can be their authentic selves.
They strive for a team where every member feels supported and belongs.
Diverse perspectives are valued to help provide essential mental health and substance use disorder treatments to all young people.
Applicants are assessed solely on qualifications, without regard to disability or need for accommodation.