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About the Role
The Clinical Team Coordinator supports daily clinical operations, staff coordination, and workflow management to ensure the delivery of high-quality hospice care for patients and families. This role reinforces regulatory compliance, strengthens interdisciplinary collaboration, and promotes a culture of professionalism, accountability, and continuous improvement.
Responsibilities
- Complete morning reporting in a timely manner.
- Assist with census review, staffing coverage checks, safety concerns, and overnight updates.
- Step in to lead morning meeting when Team Lead is unavailable.
- Manage uncovered visits, collaborate with Team Leads and field staff to ensure timely assignment and follow-through.
- Email Task List to field staff and Reception in a timely manner and update throughout the day as needed.
- Support biweekly Interdisciplinary Group (IDG) meetings by preparing materials, tracking POC updates, SMART goals, and eligibility items.
- Support Team Lead during biweekly IDG and step in to lead when Team Lead is unavailable.
- Assist with arranging transfers to HACH/respite, ensuring orders, communication, and transport steps are completed.
- Track hospital LOC, continuous care documentation, PAD status, and SIA compliance; escalate concerns and update records when necessary.
- Review timeliness/accuracy of assessments, POCs, HOPE time points, supervisory visits, and terminal status evaluations.
- Lock and approve EMR timesheets, working with field staff to correct as needed.
- Track outside appointment requests and ensure documentation is complete in EMR and through the TAP form process.
- Ensure proper execution and charting of OOH-DNR forms and other critical paperwork.
- Maintain emergency preparedness awareness and reporting expectations.
- Participate in interviews, onboarding tasks, and orientation scheduling and follow-up.
- Track Relias completion, support staff education, and help coordinate team-building activities.
- Review and approve Paycom timecards, expenses, punch changes, and PTO in a timely manner.
- Assist Team Leads with documentation auditing and incident investigations for EthicsPoint Opportunities for Improvement and Medication Variances.
- Coordinate with DME vendor on DME issues, lost equipment, and escalations.
- Model calm, proactive communication and reinforce professionalism across the team.
- Maintain presence in facilities, assist with relationship-building, and support Team Lead during facility visits.
- Reinforce safety practices, accountability, and continuous improvement initiatives.
- Maintain consistent presence at Spicewood office when not in the field or facilities.
- Conducts other duties as delegated by Team Lead or Director of Clinical Services.
Requirements
- Graduation from an approved school of professional nursing as determined by the Board of Nurse Examiners.
- Unrestricted license as a Registered Nurse by the Texas Board of Nurse Examiners.
- Valid Texas driver’s license, auto liability insurance and safe driving record.
- Knowledge of hospice federal and state regulations.
- Strong computer skills including knowledge of and experience with Microsoft Office products and experience with electronic medical records (EMR).
- CPR certification.
- Strong clinical, communication, and clinical skills.
- Ability to manage multiple priorities in a dynamic, fast-paced environment.
- Compassionate, patient-centered approach with a focus on holistic care.
- Ability to handle emotional and difficult situations with professionalism and empathy.
- Minimum of 2 years of nursing experience, with at least 1 year in hospice care preferred.
- Experience in leadership or supervisory roles.
Skills
- Communication
- Collaboration
- Accountability
- Organization
- Professionalism
- Proficiency
- Mentorship
- Microsoft Office
- Electronic Medical Records (EMR)
- CPR
- Clinical skills
- Leadership
- Supervisory skills
Location
- Spicewood - Austin, TX
Work Type
- 40 HRS - 1 FTE
Experience Level
- Minimum of 2 years of nursing experience
- At least 1 year in hospice care
- Experience in leadership or supervisory roles
Education Level
- Graduation from an approved school of professional nursing
- Unrestricted license as a Registered Nurse
Salary/Compensations
- Undisclosed
About the Company
- All comments, actions and behaviors have a direct effect on the public’s perception of Hospice Austin.
- Interactions with patients, family members, physicians, referral sources, visitors, co-workers, etc. must be in a manner that is courteous, respectful, cooperative and professional.
- This behavior should promote an atmosphere of teamwork and positive relations.