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About the Role
Join Neo to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup is complex, fast-paced, and high-pressure, but also incredibly fulfilling. Neo is one of the fastest-growing fintech companies in Canada, recognized for its innovation and customer-focused approach.
Responsibilities
- Partner directly with Founders, VPs, and Product Directors to define and drive the long-term design vision and product strategy for a specific pillar.
- Lead by example, creating process flows, wireframes, prototypes, and high-fidelity mockups to illustrate complex design solutions.
- Build, lead, and mentor a team of 2-3 high-potential designers, fostering a culture of design excellence.
- Champion the value of design across the organization, working seamlessly with Engineering, Product, and Data leads.
- Evolve the design system to support rapid scaling while maintaining consistency and quality.
- Help establish and refine design processes from discovery to delivery.
Requirements
- Significant experience (8+ years) in product design, with a proven track record of leading design in an early-stage, high-growth startup environment.
- Experience seamlessly switching between strategic planning and hands-on design work.
- Comfortable presenting to and debating with C-level executives.
- Experience building, hiring, mentoring, and managing designers.
- Portfolio demonstrating industry-leading quality in UX and UI, with deep expertise in systems thinking, information architecture, and prototyping complex workflows.
- Ability to balance the pursuit of perfection with the need for speed, delivering high-quality work iteratively.
- Expert-level fluency in Figma and modern design tools.
- Successful candidates will be required to undergo a security screening, including a criminal records check and a credit check.
Skills
- Product Design
- Design Leadership
- Team Mentorship
- Cross-Functional Influence
- Design Systems
- Design Operations
- Figma
- Prototyping
- Wireframing
- UX/UI Design
- Systems Thinking
- Information Architecture
Location
- Calgary
- Winnipeg
- Toronto
Work Type
- In-person collaboration
Experience Level
- 8+ years in product design
- Startup DNA
- Player-Coach
Salary/Compensations
- Strong base salary aligned with market ranges
- Flexibility to tailor mix of cash and equity
- Final compensation based on skills, experience, and scope
- Prepared to go above and beyond for exceptional talent
Benefits
- Equity ownership
- Short term incentive plans (STIP)
- Flexible health benefits & life insurance
- 21 Days PTO + stat holidays, and personal leave
- Health & personal spending accounts
- Discounts through partner network
- Access to early use of products and discounts on fixed-term Neo mortgages
- Parental top-up & equity vesting during long term leave
- Neo night events
- Company wide huddles, and education
About the Company
- Neo is on a mission to build a more rewarding financial future for all Canadians.
- #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025.
- #1 Fastest Growing Company in Canada for 2024 by Globe & Mail.
- Top-ranked mobile apps and credit cards.
- Team of 500+ people.
- 1M+ customers.
- 10K+ retail partners.
- The people who thrive at Neo are resourceful, growth-oriented, and driven to win.
- We hold ourselves to high standards because we’re on a mission that matters.
- Our commitment to customer success drives everything we do.
- We trust, respect, and support each other.
- We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices.
- We are looking for builders, innovators, and problem solvers who thrive on challenge.
- Ownership is part of how we think and operate.
- Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process.
Equal Opportunity
- We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive.