Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Meeting and Events Planner role.
Rezi rewrites your resume against Compass Group's job description. Free.
Tailor your resume to this Meeting and Events Planner role.
Rezi rewrites your resume against Compass Group's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Meeting and Events Planner posting at Compass Group — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Meeting and Events Planner posting at Compass Group — free, in seconds.
About the Role
As a Meeting and Event Planner, you will be responsible for Guest Services for a Conference Center, managing a team of coordinators and receptionists to ensure guest needs are met with a high level of customer service.
Responsibilities
- Plans and communicates to all departments the expressed need of the customer.
- Works directly with the Sales Training Department to ensure all details of their trainings/meetings are arranged and space reserved appropriately, maintaining constant communication regarding changes and additions.
- Acts as a liaison between the Conference Center and all customers.
- Prepares all group service orders using room reservation software.
- Works closely with the Audio Visual & Conference Services Departments to ensure room set-ups, A.V. needs, and special requests.
- Works closely with the Food & Beverage Department for food quality, menu maintenance, and assessing customer feedback.
- Assists the General Manager in analyzing all aspects of the Training Center operation and reports on any issues.
- Assists the General Manager in analyzing and creating quarterly Operational Review reports, including PowerPoint slides and compiling data from the space management system.
Requirements
- Have at least two years of hotel or conference center experience.
- Abreast of industry trends.
- Superior quantitative, oral and written communications and problem-solving/strategizing skills.
- Excellent overall computer skills with advanced knowledge of Excel and PowerPoint.
- Proactive mindset to anticipate and support changes in our business.
- Conformity to the highest standards of personal integrity and ethical behavior.
- Exceptional customer service abilities.
Skills
- Excel
- PowerPoint
- Customer Service
Location
- Remote
Work Type
- Full-time
Experience Level
- 2+ years
Education Level
- Bachelor's degree preferred
Salary/Compensations
- $30-$33/hr
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
About the Company
- Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.
- Rapport invests in all of its ambassadors, allowing them to attain their career aspirations.
- Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries.
- Rapport a specialized division of FLIK Hospitality Group
Equal Opportunity
- Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
- We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.