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About the Role
ICON is a global healthcare intelligence and clinical research organisation focused on accelerating the delivery of new medicines and treatments to patients. This role is crucial in ensuring the accurate and timely assembly and dispatch of kit supply orders.
Responsibilities
- Lead Production Associates and Kit QC inspector employees to ensure accurate assembly and timely dispatch of kit supply orders.
- Facilitate and implement training of new Kits team members.
- Ensure the timely assembly of all kit and miscellaneous supply orders.
- Manage efficient scheduling and delegation of tasks to available staff.
- Train new employees.
- Perform Inventory Cycle counts by inventory group.
- Oversee the workflow of preassembly personnel.
- Evaluate processes and make recommendations for continuous process improvement.
- Perform additional responsibilities as requested by Management.
- Review production reports daily to ensure KPIs are met.
- Act as a mentor to train staff.
- Convey scorecard results and implications to team members.
- Perform demonstrations for client audits.
- Assign work to production staff.
Requirements
- Minimum of 3 years of experience in a lead or supervisory capacity.
- Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Skills
- Detail oriented
- Excellent organizational skills
- Communication skills
- Ability to deal well with stress
- Basic computer skills including knowledge in MS Outlook, MS Word, and Excel
- Typing skills
Location
- Farmingdale, New York (NY)
Work Type
- Full-time
Experience Level
- Lead or Supervisory
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $46,864.00-$58,580.00
Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
About the Company
- ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to شدن patients faster.
- As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
Equal Opportunity
- ICON is an equal opportunity employer.
- We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
- If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.