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About the Role
As a Partner on our service counters, you'll demonstrate your knowledge and passion for food, feeling proud of its ethical sourcing and recommending recipes. You'll build lasting customer relationships, maximize sales and profit, and embody the ethos of 'passionate Partners serving food lovers'. Any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour.
Responsibilities
- Take responsibility for your own food counter ensuring the highest presentation and hygiene standards.
- Stay on top of stock levels, ensuring products are available.
- Work with open food, ensuring all due diligence and health & safety protocols are followed.
- Help reduce food wastage.
- Maintain knowledge of new products and understand Waitrose's food values.
- Support the wider shop team with general shopkeeping tasks.
Requirements
- Communication skills to work effectively as part of a team and with customers.
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
- Some roles are subject to pre-employment vetting (which may include DBS checks).
- DBS checks will be carried out by a third-party registered body.
- Financial probity checks may also be required for some roles.
Skills
- Food knowledge
- Ethical sourcing knowledge
- Recipe recommendation
- Customer relationship building
- Sales maximization
- Stock management
- Health & safety protocols
- Food wastage reduction
- Product knowledge
- Animal welfare knowledge
- Communication skills
- Teamwork
- Customer service
- Flexibility
Location
- Caterham (Waitrose & Partners), 2 Station Avenue, Caterham, Surrey, CR3 6LB
Work Type
- Temporary
- Varied hours of part time work (10)
- Flexible working
- Flexible or compressed hours
- Job sharing
- Shorter hour contracts
Experience Level
- Partnership Level 10
Salary/Compensations
- £14.55 (£14.80 After 90 days)
Benefits
- Night Premium at a rate of £3.75 per hour for time worked between 22:00 - 06:00
About the Company
- We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose.
- We’re not just employees, we’re Partners, driven by our purpose to build a happier world.
- We’re ruthlessly focused on being brilliant at retail.
- We continue to innovate, adapt and diversify.
- As Partners we all share the responsibility of ownership and in its rewards.
- We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
- We all own making the Partnership somewhere we belong.
- Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE.
- Growing ourselves individually, and as a collective.