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About the Role

JLL is seeking an EMEA Account Sourcing Manager with strong Integrated Facilities Management (IFM) expertise to lead strategic sourcing for a dedicated client account. This role involves end-to-end procurement, including sourcing strategy, RFPs, supplier negotiations, contract management, and risk assessment for hard and soft FM services. The position requires acting as a trusted advisor to client and account stakeholders to drive savings, optimize supplier portfolios, and shape sourcing solutions that create value across the account's Workplace Management service lines. The ideal candidate is a strategic thinker adept at translating FM and procurement complexity into commercial outcomes across the EMEA region.

Responsibilities

Develop and implement sourcing strategies aligned with client requirements across Workplace Management service lines.
Build Sourcing Plans that reflect account priorities and JLL's wider Sourcing & Procurement strategy.
Lead negotiations, RFP management, and bid analysis, delivering committed savings and managing S&P targets for the account, with a strong emphasis on FM-related contracts.
Optimize supplier portfolios to improve service quality and cost-effectiveness.
Develop the supply chain to meet evolving account needs.
Own contract and supplier compliance, maintaining accurate supplier details, contracts, and framework relationships.
Ensure adherence to S&P policies, industry standards, and country-specific practices.
Manage supplier relationships end-to-end, including performance reviews, qualification, and onboarding.
Resolve issues proactively to protect service continuity.
Represent JLL Sourcing & Procurement in client and account meetings and forums.
Produce monthly and QBR reports on service performance, savings delivery, and project plans.
Coordinate with the Account Director, Facilities Managers, and client contacts to manage account resources and align sourcing activity with operational delivery.
Support client surveys and transformation initiatives, including audits, reporting, and transition support for account activities.
Develop and manage the account's ESG strategy, embedding sustainable and responsible procurement practices.
Monitor and report on KPIs, sourcing activity, and supplier performance, using the appropriate procurement platforms to drive continuous improvement.

Requirements

A strong background in Integrated Facilities Management (IFM) or Facilities Management (FM) is a minimum requirement.
Ability to build EMEA-wide relationships with multi-national suppliers.
Ability to align sourcing activity with account and business goals.
Solid understanding of FM services, supplier environments, and industry best practice across hard and soft services.
Track record of managing complex FM contracts and service level agreements.
Knowledge of sustainable and innovative FM solutions.
Strong project, financial, and resource management skills.
Sound commercial and numerical judgement.
Outstanding communication, negotiation, and influencing skills.
Strong written and verbal English.
Ability to build credibility with senior stakeholders across regions.
Analytical thinking and sound judgement.
Creativity in problem-solving.
Personal effectiveness and self-management.
Ability to build and sustain professional relationships across a matrixed organisation.
Working knowledge of Microsoft Office.
Working knowledge of relevant procurement or FM systems and platforms.
Willingness to travel across the account's sites and EMEA region as needed.

Skills

Integrated Facilities Management (IFM)
Facilities Management (FM)
Strategic sourcing
RFP management
Supplier negotiations
Contract management
Risk assessment
Procurement
ESG strategy
Microsoft Office
Procurement systems
FM systems

Location

London, GBR

Work Type

On-site
Hybrid working

Experience Level

Minimum requirement in IFM or FM

Benefits

Competitive base salary
Private medical insurance
Flexible work arrangements
Enhanced pension scheme
Electric car scheme

About the Company

JLL empowers its people to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.