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About the Role
This role leads issuer campaign management and analytics to drive commercial card volume growth and optimize supplier enablement performance. It involves managing issuer and third-party provider relationships, overseeing supplier enablement campaigns, and leveraging data and analytics for growth and optimization opportunities.
Responsibilities
- Partner closely with issuers and account management teams to drive B2B volume growth through supplier enablement campaigns.
- Manage relationships with third-party supplier enablement providers to ensure issuer campaigns are executed effectively, efficiently, and against agreed objectives.
- Develop quarterly issuer performance reports highlighting high-growth, declining, and at-risk suppliers and identifying opportunities for further activation.
- Lead biweekly and monthly issuer and provider reviews to assess pipeline opportunities, campaign performance, volume realization, and key trends.
- Perform targeted analysis to identify and leverage successfully validated supplier contact information across campaigns to improve outreach and conversion.
- Proactively identify opportunities to optimize existing issuer campaigns and accelerate supplier activation and commercial volume.
- Develop and maintain analytical dashboards to track commercial acceptance trends, supplier enablement performance, and key performance indicators.
- Leverage data and analytical insights to identify when and how suppliers are most likely to accept commercial card payments.
- Monitor key KPIs and track monthly performance against established goals, identifying gaps and opportunities for improvement.
- Analyze AP files to identify Card on File suppliers, known acceptors, universal acceptors, selective acceptors, and other high-potential opportunities.
- Generate customized reporting and insights into supplier processing behavior, including issuer and acquirer relationships and applicable commercial card qualification levels.
- Develop bi-monthly executive leadership updates highlighting supplier enablement performance across issuers, providers, campaigns, and other key business metrics.
- Identify low-hanging-fruit and incremental opportunities that may have been overlooked across previous issuer or buyer campaigns.
Requirements
- 7+ years of experience in B2B payments, supplier enablement, commercial cards, analytics, financial services, or related fields.
- Strong understanding of commercial card acceptance, supplier enablement, issuer programs, and B2B payment dynamics.
- Demonstrated experience managing complex programs, campaigns, and relationships across multiple internal and external stakeholders.
- Strong analytical capabilities with experience translating large datasets into actionable commercial insights and growth opportunities.
- Experience analyzing AP data, supplier acceptance behavior, campaign performance, and payment-processing trends.
- Strong communication, presentation, and stakeholder management skills, with the ability to communicate insights effectively to senior leadership.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Skills
- Issuer and provider relationship management
- Supplier enablement campaign management
- AP file and commercial acceptance analytics
- Dashboarding and performance reporting
- KPI management and volume realization
- Data-driven opportunity identification
- Executive-level communication
Location
- New York City, New York
Work Type
- Full-time
Experience Level
- Manager
- Sr. Manager
Salary/Compensations
- $126,000 - $202,000 USD
Benefits
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Eligibility for tuition reimbursement
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Equal Opportunity
- Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
- We hire the most qualified candidate for the role.
- In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.