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About the Role
The Parts Coordinator is responsible for managing the ordering, receiving, storing, dispatching, and returning of parts to ensure an exceptional customer experience and timely vehicle repairs. This role is pivotal in verifying the accuracy and quality of parts received, aligning with production schedules and vehicle needs.
Responsibilities
- Ensure consistent execution of the WOW (Wow Operating Way) plan.
- Communicate all customer requests and needs to appropriate team members.
- Order and receive parts from vendors, confirming quality, correctness, and quantity.
- Accurately identify parts necessary to complete shop repairs.
- Ensure timely parts distribution to the shop according to the production schedule.
- Enter all parts invoices into the Management Information System (MIS).
- Label and track all parts by R.O.# and store them with the vehicle or scheduled repairs.
- Communicate all Parts Price Changes (PPI) to required team members.
- Order and receive supplemental parts in the MIS.
- Monitor the performance of parts, materials, and sublet vendors.
- Ensure daily reconciliation of the parts vendor invoice history report.
- Post and file/scan invoices and credit memos in a timely manner.
- Ensure vendor invoices include the correct negotiated discount to maintain profit margins.
Requirements
- High School Diploma or equivalent.
- 1-3+ years of experience working with automotive parts (auto body parts is a bonus).
- Customer Service Oriented.
- Strong organizational ability to manage pressure and conflicting demands and prioritize tasks.
- Takes initiative in problem-solving situations.
- I-Car Registered (working towards Gold Class certification).
- Frequently required to bend, crouch, reach, handle tools.
- Lift in excess of 50 lbs. of materials.
Skills
- Effective verbal and written communication.
- Strong attention to detail and a high degree of accuracy.
- Ability to manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure.
- Working knowledge of vehicle repairs practices.
- Management Information System: Summit, Repair Centre.
- Working Knowledge of: Mitchell, Audatex.
- Parts sourcing: Car-part, Progi, APU, LKQ B2B.
- Solid problem-solving abilities.
- Above average computer proficiency.
- Above average organizational skills.
- Ability to keep up and succeed in a fast-paced working environment.
- Ability to work well with others and achieve common goals.
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-3+ years
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $16 - $22 per hour
Benefits
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
- Voluntary Daily Pay option available
About the Company
- Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years.
Equal Opportunity
- The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
- At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.