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About the Role
The Service Technician II is responsible for the repair and maintenance of casino/hotel buildings and grounds, conducting regular inspections, and performing necessary tasks within company guidelines.
Responsibilities
- Coordinate and assist in maintaining and cleaning building grounds, including sweeping lots, snow removal, mowing grass, and watering shrubbery.
- Repair and maintain the physical structures of the casino.
- Replace defective electrical switches and other lighting equipment.
- Troubleshoot and repair electrical problems.
- Repair or replace locks, and repair or replace mechanical equipment in the building.
- Repair and replace plumbing fixtures.
- Determine and address issues with heating and air conditioning systems.
- Perform routine maintenance tasks at the casino daily.
- Coordinate and assist in keeping public areas and surroundings free of litter and debris.
- Perform routine and preventive maintenance on facilities equipment.
- Ensure the safety and security of personnel by maintaining safety devices.
- Work independently without direct supervision.
- Perform duties in Carpentry, Electrical, Plumbing, and Appliance repair as directed.
- Maintain an understanding of information security policies and guidelines.
- Provide exceptional customer service and communicate professionally.
- Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
- Complete all required SGC Training programs within nine months.
- Attend all necessary meetings.
Requirements
- Must be 18 years of age or older.
- High school diploma or equivalency required.
- Four years of experience in carpentry, electrical, plumbing, and heating/air conditioning.
- Qualified to make repairs in a building environment.
- Ability to initiate and complete work orders.
- Must possess and maintain a valid driver's license.
- Must be able to substantiate a safe driving record.
- Must be able to stand, walk, and move through all areas of the casino/hotel.
- Must be able to work with standard tools of the trade.
- Must be able to work in all weather conditions.
- Must be able to lift up to fifty pounds.
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment.
- Effectively deal with customers, management, employees, and the business community in all situations.
Skills
- Excellent communication skills.
- Ability to write routine correspondence.
- Ability to speak effectively to the public, employees, and customers.
- Ability to deal effectively and interact well with customers and employees.
- Ability to resolve problems/conflicts in a diplomatic and tactful manner.
Location
- Casino/Hotel
Work Type
- Second Shift
- Full-time
Experience Level
- 4 years of experience
Education Level
- High school diploma or equivalency
Salary/Compensations
- $22.00 per hour
- Compensation is negotiable based on experience and education.
Benefits
- $1,000 sign-on bonus
About the Company
- At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.