Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Field Operations Supervisor - Night Shift role.
Rezi rewrites your resume against SHIFT TRANSIT's job description. Free.
Tailor your resume to this Field Operations Supervisor - Night Shift role.
Rezi rewrites your resume against SHIFT TRANSIT's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Field Operations Supervisor - Night Shift posting at SHIFT TRANSIT — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Field Operations Supervisor - Night Shift posting at SHIFT TRANSIT — free, in seconds.
About the Role
Shift Transit is seeking a Field Operations Supervisor to support the day-to-day operations of the Bike Share Toronto program. This role is responsible for overseeing field activities, supporting and coordinating staff, maintaining operational standards, and helping ensure safe, efficient, and reliable service. The ideal candidate is a hands-on leader who can balance operational, technical, and people-management responsibilities in a fast-paced environment.
Responsibilities
- Review daily work objectives and plans to meet business KPIs and productivity requirements.
- Plan for operational excellence with the Operations Team.
- Institute disciplinary measures for employee misconduct and address escalating issues to senior management.
- Advise on material procurement and supplier negotiations.
- Maintain, update, and report inventory shortages in the system.
- Maintain less than 1% service disruption to the overall BST system.
- Inspect, troubleshoot, and repair station equipment.
- Perform scheduled preventative maintenance on station equipment.
- Monitor, document, and audit work performed by the Operations Team.
- Assist Duty Managers with scheduling, staffing needs, budgeting, reporting, and forecasting.
- Oversee staff assignments, schedules, and productivity.
- Coordinate with senior management to improve and implement workplace policies.
- Support safety programs and OSHA compliance.
- Integrate and train new hires.
- Resolve employee complaints, disagreements, and performance issues.
- Oversee the maintenance, security, and cleanliness of company vehicles and facilities.
- Meet with upper management to stay informed about company policies.
- Work varied shifts on weekdays and weekends.
- Rebalance bicycle fleet as required.
- Oversee Bike Shop operations and train new staff.
- Perform duties outside of normal responsibilities to support operational needs and achieve company KPIs.
Requirements
- Valid driver’s licence with a clean driving record.
- Ability to lift up to 50 lbs and perform physical tasks (lifting, bending, crouching).
- Willingness to work outdoors in various weather conditions year-round.
- Comfortable operating vehicles and working in an urban environment.
Skills
- Strong communication and teamwork skills.
- Ability to work independently and take initiative in a fast-paced environment.
- High attention to safety, quality, and operational standards.
- Previous experience in field operations or team leadership is considered an asset.
- Forklift or crane operating licence is an asset.
Location
- Toronto
Work Type
- Full-time
- Onsite
Experience Level
- Leadership experience
About the Company
- Shift Transit is seeking a Field Operations Supervisor to support the day-to-day operations of the Bike Share Toronto program.
- This is an internal opportunity for employees looking to grow within the Field Operations team and take on additional leadership responsibilities.