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About the Role
As a Dental Office Manager, you’ll play a key role in creating an exceptional experience for our patients while helping your team and practice thrive. You’ll lead the day-to-day operations of the office, support team performance, and partner with the doctor and clinical team to create a positive, productive practice environment.
Responsibilities
- Lead the day-to-day operations of the dental practice, ensuring efficiency and an exceptional patient experience.
- Partner with the dentist and clinical team to support practice goals, patient care, and overall practice growth.
- Lead, coach, and develop the office team, fostering a culture of collaboration, accountability, and engagement.
- Oversee patient scheduling to ensure the practice operates at its full potential.
- Monitor practice performance, including production, collections, and accounts receivable, identifying improvement opportunities.
- Manage office expenses, supplies, and operational resources.
- Support recruiting, onboarding, training, and retention of team members.
- Create a welcoming environment for patients and ensure concerns are addressed quickly and professionally.
- Ensure the practice adheres to company policies, regulatory requirements, and applicable dental compliance standards.
- Monitor equipment and facility needs and coordinate maintenance.
- Identify opportunities to improve the patient and team experience and implement solutions.
Requirements
- 1+ year of experience managing or leading a dental office preferred.
- Experience leading, coaching, or developing a team.
- Knowledge of dental terminology and the day-to-day operations of a dental practice.
- Strong communication and interpersonal skills.
- A patient-first mindset and commitment to creating an exceptional experience.
- Ability to prioritize, problem-solve, and make decisions in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Comfort working with practice performance, scheduling, and financial metrics.
- A positive, collaborative leadership style.
- People-focused, accountable, and motivated by results.
- Ability to create a great patient experience, bring a team together, and keep a busy dental practice moving forward.
Skills
- Dental office management
- Team leadership
- Coaching
- Team development
- Patient experience
- Practice operations
- Performance monitoring
- Financial metrics management
- Recruiting
- Onboarding
- Training
- Retention
- Communication
- Interpersonal skills
- Problem-solving
- Decision-making
- Organizational skills
- Attention to detail
Work Type
- Full-time
Experience Level
- 1+ year of experience managing or leading a dental office preferred
Salary/Compensations
- $60,000 - $65,000 per year
Benefits
- Paid time off (PTO)
- Health insurance
- Dental insurance
- Vision insurance
- Health savings account
- Telemedicine
- Flexible spending accounts
- Life insurance
- Disability insurance
- Employee discount programs
- Pet insurance
- 401k plan
About the Company
- Smile Brands supports over 650 affiliated dental practices across 28 states with the mission of delivering Smiles For Everyone!® to patients, providers, employees, and community partners.
- Their growing portfolio includes various affiliated dental brands and practice models, from large regional brands to unique local practices.
- This role is associated with an affiliated dental office listed on their career site.
Equal Opportunity
- Smile Brands Inc. and all Affiliates are Equal Opportunity Employers.
- They celebrate diversity and are committed to providing an inclusive workplace for all employees.
- Prohibition of discrimination and harassment based on race, color, creed, gender (including gender identity and expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws.
- An accommodation request due to a disability can be made by contacting careers@smilebrands.com.