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About the Role
Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. We foster an environment that promotes collaboration, customer service, and colleague development, building a team of passionate and innovative claims experts.
Responsibilities
- Reviewing coverage under policies and handling assigned claims across multiple jurisdictions.
- Setting case strategy for claims in partnership with colleague mentors and claims management.
- Partnering with external counsel in developing and pursuing effective and cost-efficient litigation strategies for claims in litigation.
- Partnering with our in-house legal unit on coverage issues and coverage litigation involving AXA XL.
- Coordinating and managing communication with internal and external stakeholders to ensure the highest level of customer service.
- Consulting with Claims management on large losses and ensuring all steps are taken to achieve the best outcome.
- Producing internal reporting and ensuring that reserves are set according to best practices.
- Identifying, monitoring, and reporting on emerging liability and coverage trends.
Requirements
- Broad Property and Casualty claim experience with a focus on litigated and non-litigated general liability claims.
- Demonstrated experience negotiating and settling bodily injury and property damage claims.
- Excellent verbal and written communication, presentation, and negotiation skills.
- Ability to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
- Ability to develop productive working relationships with insureds, brokers, claim handlers, underwriters, and legal counsel.
- Ability to seek input from others as needed to achieve the best result possible.
- Capability of working and collaborating with a virtual team.
- Provide consistent, exceptional customer service and deliver on our promise to clients.
- Handle responsibilities with integrity and the highest standards of professionalism.
- Approach tasks proactively and anticipate needs.
- Think quickly and prioritize multiple work streams without sacrificing quality.
- Act with a sense of urgency.
- Willingness to ask questions and explore new ideas.
- Eagerness to learn and focus on continuously improving technical skills.
- Experience handling a diverse range of casualty claims, including General Liability, Employers’ Liability, and Auto Claims.
Skills
- Claim handling
- Negotiation
- Settlement
- Communication
- Presentation
- Collaboration
- Customer service
- Ethics
- Proactiveness
- Prioritization
- Urgency
- Intellectual curiosity
- Technical skills
Location
- Exton, PA
- Hartford, CT
- New York City, NY
- Atlanta, GA
- Dallas, TX
- Chicago, IL
- Boston, MA
Work Type
- Full-time
Experience Level
- Intermediate level experience handling claims
Education Level
- Bachelor's Degree preferred
- Bachelor's degree
- Professional designations such as CPCU, ARM, or AIC preferred
- Property & Casualty adjuster licenses preferred
Salary/Compensations
- USD 117,500-184,400
Benefits
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Competitive compensation
- Personalized, inclusive benefits that evolve as you do
About the Company
- AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks.
- For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
- We combine a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
- With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Equal Opportunity
- AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
- AXA XL is an Equal Opportunity Employer.