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About the Role

Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate and follows regular business hours.

Responsibilities

Respond to inbound calls and emails, handling customer inquiries and concerns professionally.
Troubleshoot customer issues and provide efficient resolutions.
Build rapport with customers, fostering long-term relationships.
Assist with administrative tasks to maintain efficient operations.

Requirements

Must be willing to work in office during scheduled hours.
Possess excellent communication and interpersonal skills.
Thrive in a collaborative and fast-paced work environment.
Enjoy problem-solving and exceeding customer expectations.
Are a detail-oriented individual with strong organizational skills.
Have a willingness to learn and grow within the HVAC industry.
Experience in sales, customer service, or a related field.
Working knowledge of HVAC equipment and services (a plus, but not required).

Skills

Communication skills
Interpersonal skills
Problem-solving
Organizational skills

Location

Jamesville New York

Work Type

Fulltime
On-site

Experience Level

Entry Level

Salary/Compensations

$18 - $19 per hour

About the Company

Holbrook Heating is an expanding company in the HVAC industry.