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About the Role
As a member of NEFCO’s outside sales staff, you will be responsible for developing and managing established and new customers by selling products and services and prospecting for new customers to achieve sales and profitability goals. You must be able to call on commercial construction job sites as well as contractor offices.
Responsibilities
- Develop and manage established and new customers.
- Achieve sales and profitability goals.
- Call on commercial construction job sites and contractor offices.
- Travel daily within the assigned territory to commercial construction jobsites and contractor home offices.
- Represent the Company professionally with customers and prospects.
- Serve as the primary owner of customer relationships, providing day-to-day service and making special or emergency deliveries.
- Conduct regular, quality sales calls to customers and prospects in an economical and systematic manner.
- Introduce new products and conduct joint sales calls with Vendor Representatives and NEFCO Sales Management.
- Assist inside sales with the quote/order process.
- Develop strong, positive working relationships with the inside sales team.
- Follow up on quotes generated by inside sales staff with a strong sense of urgency.
- Consult with Sales Management on large quote opportunities.
- Share competitive information with the Inside Sales team to facilitate strong quoting activity.
- Identify prospective customers using market intelligence databases, business directories, customer leads, and industry organizations.
- Utilize the NEFCO CRM system to record activities and follow up on transactions according to Company guidelines.
- Use catalogs, brochures, and marketing literature to present to current and potential customers.
- Demonstrate a competent understanding of spec sheets and submittal requirements for key customer jobsites.
- Attend required sales meetings and product training sessions.
- Assist in solving customer complaints and problems, and assist with delinquent accounts as needed.
- Assist in the development and implementation of sales plans for the territory.
- Attend periodic sales meetings with the Regional Manager to review forecasts and territory activities.
- Always represent NEFCO in a professional manner.
- Be flexible in scheduling sales calls, noting that normal operating hours at commercial construction jobsites begin at 6:00 am and home offices are typically open until 5:00 pm.
- Perform other duties inherent to an outside sales representative role.
- Review direct reports’ timecards, ensuring accurate and complete recording of employee time.
- Approve employee timecards prior to the supervisor deadline at the end of each period.
- Work with employees to resolve errors such as missing punches or adjustments.
- Review and approve PTO requests.
Requirements
- Demonstrate strong ability to work in a fast-paced, high-pressure environment.
- Possess excellent technology skills and the ability to adeptly operate NEFCO’s CRM software and the Microsoft Office Suite.
- Must be goal-oriented with personal integrity and a sense of urgency.
- Possess excellent verbal and written communication skills.
- Strong customer service skills are required.
- Must be organized with good time management skills.
- Possess strong presentation, negotiation, and closing skills.
- Maintain excellent regular attendance and punctuality to ensure high-quality and timely customer response.
- Must be self-motivated and able to work independently to meet or exceed goals.
- Must have a valid driver’s license and a driver background check with a record of sustained safe driving.
- Degree is preferred, though industry experience may be considered in lieu of a degree.
- 1-2 years of work experience, preferably in construction supply sales.
- Previous sales experience with mechanical or electrical contractors is ideal.
- Previous outside sales experience is a plus.
- Ability to drive.
- Ability to converse verbally on the phone and in person.
- Ability to identify and check written documents in mail and on computer.
- Ability to climb stairs, stretch, bend, and traverse uneven terrain on jobsites.
Skills
- CRM software operation
- Microsoft Office Suite proficiency
- Sales presentation
- Negotiation
- Closing skills
- Customer service
- Time management
- Organization
- Communication (verbal and written)
- Goal orientation
- Self-motivation
- Independent work
Location
- Assigned territory
Work Type
- Outside sales
- Full-time
Experience Level
- 1-2 years of work experience
- Previous sales experience (preferably in construction supply sales)
- Previous outside sales experience (plus)
- Previous sales experience with mechanical or electrical contractors (ideal)
Education Level
- Degree preferred
About the Company
- NEFCO is a company with an outside sales staff focused on selling products and services to established and new customers.