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About the Role

Become a brand ambassador for HUGO BOSS, a leading fashion and lifestyle company, and contribute to creating excellent customer experiences by bringing collections from the runway to customers.

Responsibilities

Convey a positive impression of HUGO BOSS through exceptional shopping experiences.
Showcase the brand through exciting merchandise presentations.
Execute operational strategies to achieve positive operating profits.
Achieve sales goals.
Continuously develop personal trade through proactive sales techniques, client book use, and active client tracking and profiling.
Demonstrate knowledge of how and when to close a sale.
Maintain a positive attitude toward customers and coworkers.
Understand and project floor presence, including greeting, posture, poise, and image.
Utilize basic communication skills.
Actively maintain a client book profile.
Be aware of annual, monthly, and daily sales goals.
Demonstrate a general knowledge of alteration procedures.
Create a lasting, positive impression on customers.
Maintain professional standards with customers, peers, and management.
Follow through on all commitments made to customers.
Maintain up-to-date knowledge of customer service standards.
Provide an "over and above" level of customer service.
Be proactive in generating ideas to better serve customers.
Inform customers of up-coming events.
Understand and communicate return/exchange policies.
Assist with re-merchandising as needed.
Maintain back stock.
Maintain high levels of communication with sales associates, support staff, managers, corporate personnel, and customers.
Maintain high standards in personal grooming.
Participate in product knowledge seminars.
Demonstrate a clear understanding of new product designs and communicate this knowledge to customers.
Educate and inform customers about various products and lifestyles of HUGO BOSS.
Perform opening store operations.

Requirements

Excellent organizational, analytical, and leadership skills.
Demonstrated strong customer service and communication.
Independent, self-motivated, detail-oriented, entrepreneurial.
Strong business acumen and interpersonal skills.
Professional dress attire (Uniform will be provided soon).

Skills

Sales techniques
Client tracking and profiling
Closing sales
Customer service
Communication skills
Merchandising
Product knowledge

Location

Worldwide

Work Type

Full-time

Experience Level

1 - 2 years of Specialty Retail Management experience

Education Level

BS College Degree preferred or equivalent experience

Salary/Compensations

Base Pay + Commission

Benefits

International and inspirational working environment
Career progression opportunities
Dynamic and inspirational work culture
Flexible scheduling to meet lifestyle needs
Competitive compensation program
Fun working environment

About the Company

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide.
We love fashion, we change fashion!

Equal Opportunity

We are a global company with our employees representative of the world at large.
Our inclusive culture embraces each person’s authenticity and individuality.
We are committed to equal employment opportunity.
We believe our equitable work environment helps unleash your full potential and inspires you to thrive.