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About the Role

Allied Universal is hiring a Shift Supervisor to oversee a Transit Station located in Brooklyn. The Shift Supervisor will be responsible for the security of a high profile client’s facility, property, and surrounding campus for a designated shift, performing general security duties and deterring criminal activity.

Responsibilities

Make emergency notifications as necessary pursuant to site Post Orders
Provide direction and instruction to subordinates regarding the performance of their duties
Cross-train officers to make them more versatile and run site efficiently
Make productivity and cost reduction recommendations to management
Make recommendations for physical security surveys and post orders
Make recommendations for positive and negative personnel actions for those under their direct supervision
Oversee staffing, scheduling and on-site training for security officers assigned to his/her shift
Ensure that contract required training and screening elements for security personnel have been met
Maintain overtime to a minimum or to a predefined level designated by Allied Universal®
Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Current and valid driver’s license
Minimum of one (1) year verifiable and successful security experience
Minimum of two (2) years of verifiable work experience demonstrating excellent customer service skills
Ability to maintain poise and self-control during emergency situations
Capability of understanding and applying written and verbal orders, and of composing reports
Proficiency with Microsoft Office Applications
Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300 (Preferred)
Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician (Preferred)

Skills

Excellent customer service skills
Effective oral and written communication skills
Planning and organizing skills
Problem solving skills
Coaching, mentoring, motivating skills
Active listening skills
Encourage effective teamwork
Assess and evaluate situations effectively
Synthesize facts, concepts, principles
Identify critical issues quickly and accurately
Compile, sort, and interpret data
Research, investigate, compile information
Mediate conflict with tact, diplomacy
Setting and achieving goals
Attending to detail

Location

Brooklyn

Work Type

Full Time

Experience Level

Minimum of one (1) year verifiable and successful security experience
Minimum of two (2) years of verifiable work experience demonstrating excellent customer service skills

Education Level

High school diploma or equivalent
Associate’s degree of higher in any discipline
Service in the active-duty military, military reserves, or National Guard
Service in auxiliary police or police cadets

Salary/Compensations

$20.65/Hr.

Benefits

Medical, dental, vision, basic life, AD&D, and disability insurance
Company's retirement plans
Seven holidays annually paid at time and a half, if worked
40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

About the Company

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Equal Opportunity

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.