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About the Role
Restaurant Associates is seeking a thoughtful and hospitality-driven Director of Luxury Hospitality & Dining Services to lead a premier dining and guest experience program within a prestigious financial services environment. This is a unique opportunity to shape the culture, service standards, and operational excellence of a brand-new account located in a newly developed workplace. The Director will oversee Executive Dining, Catering, Café, and Retail operations while fostering an elevated hospitality experience inspired by world-class luxury service standards.
Responsibilities
- Provide strategic leadership for Executive Dining, Café Operations, Catering, and Retail Food Services.
- Develop and maintain luxury hospitality standards that create exceptional guest and client experiences.
- Partner closely with client stakeholders to understand evolving needs and deliver innovative hospitality solutions.
- Build, mentor, and support a high-performing team that embraces a culture of service excellence, collaboration, and continuous learning.
- Oversee financial performance, including budgeting, forecasting, revenue growth, and expense management.
- Ensure dining programs reflect quality, creativity, presentation, and operational efficiency.
- Lead opening and ongoing operational success for the new account and facility.
- Foster a welcoming, inclusive, and guest-focused environment across all service platforms.
- Drive innovation in food, beverage, service delivery, and workplace hospitality experiences.
- Maintain compliance with food safety, sanitation, and company operational standards.
- Collaborate with culinary, operations, and hospitality teams to deliver seamless service experiences.
Requirements
- Experience leading hospitality, foodservice, hotel, club, restaurant, or workplace dining operations.
- Background overseeing multiple service channels such as executive dining, catering, cafés, retail, or premium guest services.
- Demonstrated success managing client relationships and delivering exceptional customer experiences.
- Experience developing and coaching diverse teams in a fast-paced environment.
- Strong financial, operational, and strategic planning skills.
- Ability to balance high-touch hospitality with operational excellence.
- Experience in luxury hospitality, luxury hotels, private clubs, fine dining, executive dining, or premium guest services environments.
- Experience with account openings, transitions, or large-scale hospitality launches.
- Knowledge of workplace hospitality and corporate dining environments.
- Passion for creating memorable guest experiences through thoughtful service and continuous improvement.
Salary/Compensations
- $120,000 - $150,0000
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
About the Company
- Restaurant Associates is the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!
- Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A!
- Restaurant Associates is a member of Compass Group USA
- Compass Group is an equal opportunity employer.
- At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- Restaurant Associates maintains a drug-free workplace.
Equal Opportunity
- Compass Group is an equal opportunity employer.
- At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
- Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
- We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
- Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/