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About the Role

The Operations Analyst supports the Private Capital broking teams throughout the policy lifecycle and assists with surplus lines compliance filing preparation. This role coordinates with brokers and cross-functional departments to ensure best practices and service-level agreements are met.

Responsibilities

Provide support to brokers, operations, finance, legal, and compliance teams throughout policy lifecycle.
Apply knowledge of insurance rules and regulations in each state and insurance products Howden Private Capital offers, as well as general insurance best practices to review and validate policy information.
Complete carrier and state surplus lines forms, applying policy information, checking for accuracy, and returning completed form to clients, Howden brokers, or insurers/MGAs, as applicable.
Collaborate with broking teams to compile and organize relevant surplus lines filing documentation for each policy.
Reconcile financial information on policies, including premiums, taxes, and fees, to ensure accuracy prior to filing.
Prepare and submit surplus lines filings with state surplus lines authorities in accordance with applicable regulatory deadlines and requirements.
Monitor changes in state surplus lines filing requirements and update internal processes accordingly.
Follow up with clients and insurers to satisfy policy conditions during post-bind, closing, and post-closing processes to ensure file completeness.
Proactively chase for documents ahead of due dates.
Review and negotiate client Non-Disclosure Agreements (NDAs).
Draft and distribute NDA Joinder Agreements to insurers, and Non Reliance Letters (NRL's) to Due Diligence providers, summarizing and consolidating proposed changes, and collaborating with brokers for review.
Ensure data accuracy, including adhering to Quality Assurance requirements validating accuracy of systems entries, and keeping files up to date when accounts are bound or lost.
Perform KYC checks on prospective clients.
Develop an understanding of internal standards as well as regulatory requirements to adhere to compliance requirements.
Respond promptly to customer needs and solicit customer feedback to improve service.
Other duties and projects as assigned.

Requirements

1-5 years’ experience.
Experience in a related field preferred.
General understanding of insurance and surplus lines rules and requirements preferred.
Excellent attention to detail.
Ability to prioritize, multi-task, and meet deadlines in a fast-paced environment.
Ability to effectively collaborate and communicate with all levels of an organization.

Skills

Proficient Microsoft Office skills including Word, Excel, PowerPoint, Visio, and Outlook.

Location

New York City

Work Type

Hybrid
On-site

Experience Level

1-5 years

Education Level

Bachelor’s Degree or relevant experience

Salary/Compensations

$70,00 - $85,000

Benefits

Discretionary bonus
Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
401(k) retirement plan
Flexible Paid Time Off and paid parental leave
Life and Disability insurance

About the Company

Howden is a global insurance group with employee ownership at its heart.
We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach.
We have always been employee-owned and driven by entrepreneurial spirit.
We value diversity – there is no one Howden type.
We’re on a life-long journey to become an ever-more sustainable group.
Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.

Equal Opportunity

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.
Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.