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About the Role
Lead sales efforts, motivate a team, build customer relationships, and drive store performance and revenue growth. This role offers training, tools, and an uncapped earning potential based on sales performance.
Responsibilities
- Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
- Promote the In-home design program.
- Champion and role model the selling process by overseeing sales floor interactions and evaluating team performance.
- Provide coaching, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
- Ensure staff deliver exceptional customer service, building long-term relationships that enhance customer loyalty and satisfaction.
- Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture that aligns with company values.
- Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment.
- Ensure the store and team consistently reflect the company’s brand image, values, and customer experience standards.
- Champion the delivery of a branded customer experience, ensuring store layout, product presentation, and employee interactions align with brand guidelines.
- Support company-wide marketing initiatives and promotions, ensuring correct execution and alignment with brand positioning.
- Resolve customer concerns and other issues that may interfere with efficient sales operations.
- Support planning and execution of sales promotions and events.
- Collaborate with support teams to ensure flawless execution of operational excellence.
- Ensure proper execution of all existing and new systems and administrative procedures.
- Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.
Requirements
- High School or GED Equivalent.
- 1-3 years in a business unit with a retail sales emphasis.
- Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.
- Ability to lift and/or carry up to 50 pounds.
- Ability to stand for long periods of time.
- Nearly continuous use of repetitive hand motions, hearing and listening.
- Often required to sit, walk, bend and stoop.
- Subject to inside environmental conditions.
- Ability to pass background and drug screen.
- Candidates must be able to meet the qualifications noted in the company’s Driver Management Program if the role requires travel/driving.
Skills
- Proficient in Microsoft Office 365
- Financial understanding
- Adept interpersonal communication
- Analytical abilities
- Goal orientation
- Team management
- Customer service
- Strong business acumen
- Advanced interpersonal skills
- Communication skills
- Experience in building effective relationships
Location
- Store location
Work Type
- Full-time
Experience Level
- 1-3 years retail sales experience
- Experience managing in a retail environment with a strong focus on sales
Education Level
- High School or GED Equivalent
Salary/Compensations
- Training Pay: $20 per hour for 2-6 weeks (no commission)
- Average Earning Potential After Training: $70,000 - $90,000+ (inclusive of base, commission and bonus)
- Base Pay: $10,400 per year
- Commission & Bonus: Uncapped commission on written sales – 6% on La-Z-Boy Design Sales and 4% on other sales, other than La-Z-Boy Design Sales. Monthly bonus opportunity up to $1,500 based on achievement of store sales goals
Benefits
- Medical, Vision, Dental and Basic Life Insurance
- Available 401k retirement plan with company match of up to 6%
- 9-11 paid holidays each year
- Two weeks’ prorated vacation as a new hire
- Personal time (non-exempt only) or state mandated sick time
About the Company
- Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day.
- Our employees have the power to change lives, in our homes, work and communities.
- We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
- Join an industry leading organization where our people are the most important asset, and innovation propels us into the future.
- WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!
Equal Opportunity
- At La-Z-Boy Incorporated, we're an equal opportunity employer.
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
- We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.
- If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.