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About the Role

As the DORA Risk Assurance Manager, you will meet new client demands resulting from European DORA legislation by delivering new attestations and client audits.

Responsibilities

Lead the day-to-day management and scheduling of the DORA Customer Audit program, ensuring internal partners are briefed, logistics organized, and evidence collated.
Act as the Customer Audit representative with the client.
Champion integrity, transparency, and continuous learning.
Mentor junior staff, encouraging growth through real-time feedback and collaborative learning.
Support the team in adapting to new auditing standards and digital transformation initiatives.
Own the planning and execution of attestation programs (e.g. SOC 2, ISAE 3000).
Maintain a library control narrative, process flows, and risk/control matrices.
Prepare and deliver responses to findings.
Own the end-to-end governance process across the department.
Deputize for the leadership team, delegate and manage workload across the team, provide mentorship and career counselling.
Support the design and implementation of control frameworks over technology platforms from each Business Unit.
Present the control framework, objectives, and provide advice to product managers, engineers, architects and other partners in embedding controls for attestations.
Lead the end-to-end risk control self-assessment and maturity reviews.
Work directly with customers and account teams to proactively address queries based on trends and common themes.
Act as primary point of contact or escalation for Business Unit Product Managers, Business Control Owners, Architects and others.
Educate business leaders and technical teams on attestation readiness and control framework.
Maintain and collaborate with partners including Legal, Compliance, Infrastructure & Cloud, D&A Tech Services teams, product teams, customer facing teams and external auditors.
Collaborate with Information Security, Privacy, Legal, and other internal Program teams to align on regulatory expectations.
Monitor emerging standards in financial market infrastructure assurance and recommend adoption where required.

Requirements

Proven track record in audit, attestation, or risk assurance in a Big 4, consulting or financial services environment.
Solid understanding of DORA, SOC, ISAE3402/3000 and IT Risk control frameworks.
Experience in assessing technology, data, or market infrastructure environments.
Excellent documentation skills (process maps, RCMs, audit reports etc.).
Good interpersonal skills with the ability to influence collaborators at all levels.
Understanding of risk management and effective Information Security strategy, practices, technologies and controls frameworks.

Skills

DORA
SOC 2
ISAE 3000
ISAE3402
IT Risk control frameworks
Risk management
Information Security strategy
Information Security practices
Information Security technologies
Information Security controls frameworks
Process maps
RCMs
Audit reports

Location

London

Work Type

Full-time

Experience Level

Manager

Education Level

Professional qualifications (CISA, CRISC, CISM, CISSP, CIA etc.)

Benefits

Healthcare
Retirement planning
Paid volunteering days
Wellbeing initiatives

About the Company

LSEG (London Stock Exchange Group) is a diversified global financial markets infrastructure and data business.
We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect.
We enable businesses and economies around the world to fund innovation, manage risk and create jobs.
We have supported the financial stability and growth of communities and economies globally for more than 300 years.
We provide flexibility, stability, and trust through a comprehensive suite of trusted financial market infrastructure services and an open-access model.
LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific.
We employ 25,000 people globally, more than half located in Asia Pacific.
Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our values are Integrity, Partnership, Excellence, and Change.
We are a dynamic organisation of 25,000 people across 65 countries.
We value individuality and enable employees to bring their true selves to work.
We encourage new ideas within a collaborative and creative culture.
We are committed to sustainability across our global business.
We partner with our customers to help them meet their sustainability objectives.
The LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence.
Colleagues can get involved through fundraising and volunteering.

Equal Opportunity

We are proud to be an equal opportunities employer.
We do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.
Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.