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About the Role
This Senior Specialist, Product Management role supports the commercialization and sales expansion of Operational Intelligence products globally. The focus is on driving product adoption, identifying customer pain points, supporting sales enablement, and developing commercialization strategies in collaboration with regional and global teams.
Responsibilities
- Collaborate with AC&S organization to support product commercialization efforts and drive customer engagement
- Assist in identifying short-term and long-term whitespace opportunities and new use cases based on customer feedback and market trends
- Support internal and external partnership initiatives to accelerate go-to-market efforts
- Contribute to pricing strategy discussions and help quantify product value for customers
- Monitor product adoption and usage metrics, and support initiatives to improve customer engagement
- Assist in developing KPIs and tools to track commercialization success
- Contribute to the creation of region-specific commercial constructs and go-to-market strategies
- Develop customer value narratives and case studies to support sales conversations
- Partner with regional teams to create and deliver sales training materials
- Build strong working relationships across cross-functional teams to support commercialization goals
Requirements
- Experience in Product/Solution commercialization with a focus on go-to-market, pricing, and sales enablement for technology solutions (e.g. AI, SaaS, APIs, FinTech)
- Possess customer orientation and commercial acumen
- Ability to support strategic product initiatives and contribute to business transformation
- Analytical mindset with a focus on solving customer problems and supporting sales efforts
- Understanding of competitive landscape and industry trends
- Experience working in cross-functional teams and managing multiple priorities
- Adept communication and collaboration skills to work effectively with internal and external stakeholders
- Bachelor’s degree or equivalent professional experience
- Experience in payments or financial services is preferred
- Prior experience in strategy consulting or product commercialization is beneficial
- Exposure to API and AI-based product commercialization is a plus
Skills
- Product commercialization
- Go-to-market strategy
- Sales enablement
- Technology solutions (AI, SaaS, APIs, FinTech)
- Customer orientation
- Commercial acumen
- Strategic product initiatives
- Business transformation
- Analytical mindset
- Problem-solving
- Sales support
- Competitive landscape analysis
- Industry trends analysis
- Cross-functional team collaboration
- Priority management
- Communication skills
- Collaboration skills
- Payments
- Financial services
- Strategy consulting
- API
- AI
Location
- Purchase, New York
Work Type
- Full-time
Experience Level
- Senior Specialist
Education Level
- Bachelor’s degree or equivalent professional experience
Salary/Compensations
- $120,000 - $204,000 USD
Benefits
- Insurance (medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Eligibility for tuition reimbursement
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
- Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.
- We provide value-added services and leverage expertise, data-driven insights, and execution.
Equal Opportunity
- Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
- We hire the most qualified candidate for the role.
- In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.
- Do not include any medical or health information in this email.
- The Reasonable Accommodations team will respond to your email promptly.