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About the Role
Make a difference in the life of a young person as a Program Assistant in the Youth ACT (Assertive Community Treatment) program. Work directly with a team that helps children ages 10-21 avoid hospitalizations and out-of-home placements. The team will work to provide skills and support to meet the needs of youth and families to overcome challenges. The program assistant serves as a non-clinical staff that uses a range of administrative assistant skills to keep the team organized and focused on providing high-quality care.
Responsibilities
- Maintain accurate and up-to-date logs and case records in the agency Electronic Health Record (EHR).
- Serve as a frontline representative for Youth ACT participants, families, and supports, via phone, email, and in-person communication.
- Support team with care/case coordination.
- Remain engaged and informed by attending daily team meetings and taking notes.
- Attend specialized training in the Youth ACT model.
- Take initiative and work independently.
- Support the team in needed tasks, which could include placing calls, scheduling appointments, syncing calendars, and running errands.
- Perform reception and other office duties as needed.
- Complete quality call backs to ensure services provided are consistent with the Youth ACT model.
Requirements
- High School Diploma required.
- Associates Degree in a related field preferred.
- 1 year of administrative assistant experience.
- Driver's License and ability to maintain insurability throughout employment required.
Location
- On-Site
Work Type
- Full Time
- On-Site
Education Level
- High School Diploma
- Associate's Degree
Salary/Compensations
- $19-21 an hour
Benefits
- Student Loan and Tuition Reimbursement
- Employee Assistance Program
- Employee Discounts at the Southern Tier Community Center
- Opportunities for Professional Development
- Agency-Paid CEUs, License Prep Course, and License Exam
- 403(b) with 6% employer contribution
- PTO plus 9 paid holidays
- Childcare Reimbursement
- Health, Dental, and Vision Insurance (with HSA/FSA Accounts)
- Life Insurance
About the Company
- Serving with Compassion, Creativity, and Consistency.
Equal Opportunity
- Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.