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Perform clerical duties, communication, reception, and resident transport.
Manage resident personal accounts as assigned.
Greet and assist customers appropriately.
Receive and prioritize messages accurately.
Address customer concerns effectively.
Maintain a clean and organized work area.
Answer telephone promptly and politely, identifying self, title, and department.
Use intercom respectfully.
Organize scheduling for resident activities such as podiatry and physician appointments.
Coordinate and schedule resident and supply transport for appointments.
Schedule diagnostic studies as directed.
Order and maintain supplies and equipment as directed.
Maintain records of physician renewals and order compliance.
Keep Nurse Manager informed of relevant information.
Maintain resident medical records and accounts according to policy.
Perform unit-specific clerical functions as directed by Nurse Manager.

Demonstrated ability to handle confidential information with discretion.
Ability to deal with the public in a professional and courteous manner.
Ability to meet deadlines and manage multiple priorities.
Ability to enhance teamwork through effective role modeling.
Excellent interpersonal, communication (written and oral), and organizational skills.
Computer literacy.

Unit Clerk LTC at Finger Lakes Health

Unit Clerk LTC