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About the Role
Join Co-op as a Customer Team Member and play a key role in delivering friendly, helpful service in your local Co-op store. You'll work as part of a team in a fast-moving store, helping deliver essential services to your community. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. You'll help keep shelves stocked, support sales, and be a familiar face in the community.
Responsibilities
- Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed.
- Work with your team to keep the store running smoothly.
- Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience.
- Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Promote Co-op Membership and support your local community.
Requirements
- A genuine passion for helping people and delivering great customer service.
- The ability to work flexibly across a number of shifts and as part of a team.
- An interest in retail and working in a busy store environment (experience not essential).
- Must be aged 18 or over.
Location
- 166 Upminster Road Upminster, Upminster, RM14 2BB
Work Type
- Part time
- Permanent contract
- Full, paid training provided
Salary/Compensations
- £14.29 per hour including London allowance
Benefits
- Full training and career development resources
- 30% discount on all Co-op products in-store
- Flexible access to your pay as you earn it
- A pension scheme with up to 10% employer contributions
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- 24/7 access to GP appointments, and colleague support programme
- Cycle-to-work scheme
- Market-leading policies to help you through life's big moments
About the Company
- At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive.
Equal Opportunity
- We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
- We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.