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About the Role
This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products, and establishing the practice as the premier destination for all vision needs within the community.
Responsibilities
- Greets all patients with a warm welcome and shows urgency in providing service.
- Explores patient needs and priorities, linking them to practice offerings.
- Demonstrates superior product knowledge and accurately describes features and benefits.
- Anticipates problems and strives to develop long-term solutions.
- Custom fits glasses and precisely places prescriptions in lenses.
- Commits to delivery dates and times, sets expectations for pick up, and seeks feedback.
- Operates the point-of-sale system with accuracy and attention to detail.
- Presents, celebrates, and educates at product pick-up.
- Maintains the appearance of the practice, keeping displays and inventory clean and organized.
- Informs management of potential safety opportunities.
- Adheres to attendance, timekeeping, company policies, and procedures.
- Sells on your feet 80%-100% of the time.
- Consistently maintains proper dress code.
- Performs other duties as assigned.
Requirements
- High School graduate or equivalent
- Strong customer service skills
- Strong basic math skills
- Effective selling skills
- Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
- Embraces new technology and change
- Strong communicator and listener
Skills
- Customer service
- Basic math
- Selling
- Technology familiarity
- Communication
- Listening
Location
- Parkchester
Work Type
- Full-Time
Experience Level
- Eyecare experience
- Sales experience
Education Level
- High School graduate or equivalent
Salary/Compensations
- $18.36 - $25.69 per hour
- Competitive bonus and/or commission plan
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Various employee discounts
About the Company
- Metro Optics Parkchester has provided superior patient care in our community and is committed to hiring team members dedicated to ensuring excellent vision care.
- Our practice fosters a work culture that supports teamwork and builds upon employee skills and talents.
- We value individuals of integrity who are positive, dependable, and flexible.
- Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment.
- Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.
- Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
- Native Americans in the US receive preference in accordance with Tribal Law.