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About the Role

The PAM Product Owner leads the strategic evolution and enhancement of the enterprise Privileged Access Management (PAM) program, focusing on risk-based remediation of high-risk privileged accounts and reduction of the privileged attack surface. This role owns the product roadmap and drives the adoption and continuous improvement of the Delinea suite for secure credential lifecycle management, privileged session management/recording, and integrations. The Product Owner ensures the PAM program aligns with Zero Trust principles, enables Just-in-Time (JIT) access, strengthens audit readiness, and builds strong stakeholder relationships.

Responsibilities

Own and communicate the multi-year product strategy and roadmap for the enterprise PAM program, aligning priorities to risk reduction, regulatory requirements, and enterprise modernization goals.
Serve as Product Owner for Delinea capabilities, demonstrating working knowledge of the Delinea suite and its application to secure privileged access across infrastructure, databases, cloud, and applications.
Lead and manage Privileged Access Analysts, providing direct oversight to support PAM program initiatives, delivery execution, and operational maturity.
Drive adoption of PAM best practices, including secure vaulting, credential rotation, least privilege, strong authentication, break-glass governance, segregation of duties, and monitoring/alerting.
Implement and expand privileged access lifecycle controls across diverse environments.
Enable Zero Trust-aligned privileged access patterns, including Just-in-Time (JIT) access, approval-based elevation, time-bound entitlements, and continuous verification/telemetry-driven controls.
Oversee implementation and ongoing improvement of PAM capabilities including advanced monitoring, credential lifecycle management, privileged session monitoring/recording, and privileged access analytics.
Define and enforce risk-tiered control policies and governance workflows to improve accountability and compliance posture.
Lead integration of PAM with ITSM and security tooling, including automated workflows tied to incident/change processes, and integration with event monitoring/analytics platforms.
Build and sustain strong partner relationships with IAM governance bodies, Security Operations, Infrastructure/Cloud teams, Application teams, and Audit/Compliance.
Prioritize and approve remediation work based on risk tiers, threat landscape, and enterprise impact; define success metrics and report program outcomes to senior stakeholders.
Lead cross-functional initiatives through influence, setting objectives, driving alignment, and ensuring delivery with minimal-to-moderate leadership guidance.
Perform other duties and/or special projects as assigned.

Requirements

High School Diploma or equivalent.
10+ years of experience in cybersecurity, with depth in Identity & Access Management (IAM) and security controls, including one or more of: Privileged Access Management (PAM), SSO, MFA, CIAM, RBAC, and/or directory governance.
Demonstrated success delivering high-value, cross-functional technology/security initiatives across multiple workstreams and stakeholder groups.
Proven ability to cultivate durable partnerships with internal and external business and technology stakeholders; collaborative, outcomes-driven operating style.
Demonstrated leadership through mentoring, coaching, and enablement, including creating product roadmaps, supporting skill development, and driving team maturity.
Strong requirements and delivery execution skills: elicitation, documentation, and translation into implementable delivery artifacts; experience supporting Agile/Scrum execution.
Hands-on experience with ITSM platforms in an operational/delivery context, including building standardized documentation to support audit readiness and adoption.
Ability and flexibility to travel for business as required.
Must be 18 years or older.
Must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process.
Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
Legal authorization to work in the U.S. is required.
Will not sponsor individuals for employment visas, now or in the future.

Skills

Privileged Access Management (PAM)
SSO
MFA
CIAM
RBAC
Directory governance
Delinea suite of products
ITSM platforms
Agile/Scrum execution
Zero Trust principles
Just-in-Time (JIT) access
Credential lifecycle management
Privileged session management/recording
Risk-based remediation
Security controls
Communication skills
Reporting program metrics
Influencing senior stakeholders

Location

Near one of our Hubs
Offices

Work Type

Work from home
Hybrid

Experience Level

10+ years of experience in cybersecurity
Grade/Level: 13

Education Level

High School Diploma or equivalent

Salary/Compensations

155,000.00 - 260,000.00 USD Annual
Eligible for an annual bonus based on individual and company performance.

Benefits

Option to work from home near one of our Hubs or come into one of our offices.
Annual bonus based on individual and company performance.

About the Company

Synchrony is committed to fostering an inclusive culture where individual skills, experience, and voice are valued.
Building a future where everyone can belong, connect, and turn ideals into action.
More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs).
Award-winning culture for all.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.