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About the Role
Participates in projects within one or more functional areas within Default Servicing (internally known as Customer Asset Management (CAM)).
Responsibilities
- Serve as contact in a defined area of CAM and may represent business practices and interests in various projects with internal and external stakeholders.
- Interact with business partners across various platforms to leverage technology, system enhancements and projects, while also representing inclusive needs for all aspects of default servicing.
- Develop and produce routine departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, workflow analyses and financial analyses for one or more functional areas of CAM.
- Conduct routine analysis and judgment-based work over a single or closely related disciplines to support CAM decisions.
- Conduct non-routine data review, research, and/or reconciliation for assigned areas of CAM.
- Draft and/or edit procedures related to one or more functional areas of CAM to maintain their currency.
- Support user certifications and compliance testing for CAM; obtain documentation necessary for departmental audits.
- Participate in planning, testing and implementing new projects, systems, products and regulatory changes impacting assigned CAM team(s).
- Assist with providing departmental system support, coordinating with internal business partners, external vendors and Technology to address issues for assigned CAM team(s).
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Requirements
- Associate degree and a minimum of 2 years’ related experience, or in lieu of a degree, a combined minimum of 4 years’ higher education and/or work experience, including a minimum of 2 years’ related experience
- Proven analytical skills
- Strong organizational skills
- Proficiency with personal computers as well as pertinent word processing and spreadsheet software
- Proven verbal and written communication skills
Skills
- collections
- default servicing
- analytical skills
- organizational skills
- verbal communication skills
- written communication skills
- word processing software
- spreadsheet software
Location
- Getzville, New York, United States of America
Work Type
- Full-time
Experience Level
- Minimum of 2 years’ related experience
Education Level
- Associate degree
Salary/Compensations
- $22.61 - $37.67 Hourly (USD)
About the Company
- M&T Bank is committed to fair, competitive, and market-informed pay for our employees.