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About the Role
CVS Health is transforming health care by improving access, lowering costs, and being a trusted partner. Pharmacy Managers are crucial in cultivating a culture of excellence, acting as role models, and leading teams to provide exceptional patient care. They manage and improve patient health through dispensing, counseling, and immunizing practices, while overseeing pharmacy operations and ensuring compliance.
Responsibilities
- Lead and develop a pharmacy team to provide exceptional patient care.
- Promote best practices and lead through change while identifying and addressing performance opportunities.
- Support novel program awareness and onboard newly hired pharmacy team members.
- Recognize colleagues for their success.
- Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
- Oversee the pharmacy team during bench shifts, strengthening performance measures through coaching and follow-up.
- Support safe and accurate prescription fulfillment by following workflow procedures and utilizing safety guardrails.
- Contribute to positive patient experiences by showing empathy and coaching the team.
- Proactively offer and deliver immunizations.
- Support effective inventory management, with a focus on protecting cold chain products.
- Conduct new Technician and Pharmacist onboarding, including training on CVS workflow.
- Ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations.
- Partner with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues.
- Oversee Staff Pharmacists and District Support Pharmacists, managing performance and delivering annual reviews.
- Remain flexible for scheduling and business needs, contributing to a safe, inclusive, and engaging team dynamic.
- Write or delegate and oversee the writing of the pharmacy schedule.
- Regularly review business reporting for operational insights and develop action plans.
- Establish a culture of safety, empowerment, and inclusion.
- Maintain relevant clinical and technical skills and actively seek opportunities to expand knowledge.
- Support access to care and improve patient outcomes through pharmacist-delivered clinical care.
- Understand and comply with all relevant federal and state laws, regulations, professional standards, and ethical principles.
- Comply with CVS Health policies and procedures.
- Delegate tasks, empower team members, and foster a collaborative work environment.
- Motivate and inspire team members to adhere to standards and achieve high performance.
- Apply problem-solving skills to address challenges and find innovative solutions.
- Adapt to changing circumstances and take ownership.
- Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members.
- Perform any additional tasks as directed by Supervisor or Manager.
Requirements
- Active Pharmacist License in the state where the Store is located
- Active National Provider Identifier (NPI)
- Not on the DEA Excluded Parties list
- 1-2 years of experience as a Pharmacist
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Ability to concentrate on a task over a period of time
- Ability to pivot quickly from one task to another to meet patient and business needs
- Ability to confirm prescription information and label accuracy, ensuring patient safety
- Actively look for ways to help people, and do so in a friendly manner
- Notice and understand patients’ reactions, and respond appropriately
- Use and understand verbal and written communication to interact with patients and colleagues
- Utilize active listening
- Ability to use math to solve a problem
- Identifying challenging patient or colleague interactions and choosing the best course of action
- Be mobile and remain upright for extended periods of time
- Lift, scan, and bag items
- Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
- Move fingers repetitively
- Extend hand(s) and arm(s) multiple directions to place, move, or lift items
- Control precision
- Stoop to a considerable degree
- Close visual acuity
- Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force
- Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force
- Consistently lift and/or exert a negligible amount of force to move objects
- Express or exchange ideas by means of spoken word
- Have the ability to receive detailed information through oral communication
- Lead by example and set a positive tone for the team
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills
- Team Management
- Leadership
- Problem-solving
- Adaptability
- Accountability
- Coaching
- Communication
- Customer Service
- Mathematical Reasoning
Location
- Home store
- Across the market in other locations
Work Type
- Full time
Experience Level
- 1-2 years of experience as a Pharmacist
- 3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting
Salary/Compensations
- $65.00 - $85.00
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources
About the Company
- We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.
- At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
- Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
- Our people fuel our future.
- Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Equal Opportunity
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.