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About the Role
Saks OFF 5TH is a leading destination for luxury off-price fashion, offering a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. This role is for a diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation.
Responsibilities
- Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
- Deliver merchandise to departments according to visual directives and replenish product as needed
- Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
- Maintain proper display of merchandise in the store, ensuring they comply with brand standards
- Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
- Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
- Respond appropriately to customer questions, inquiries, and needs
- Assist on the sales floor when required
- Adhere to Asset Protection control and compliance procedures
- Efficiently complete tasks or special projects assigned by store leadership
Requirements
- High school diploma or equivalent
- Experience executing warehouse duties within a retail, customer service, or sales environment
- Proven time management skills and comfortable managing multiple projects with shifting priorities
- Thorough knowledge of the fashion industry and a passion for sharing your expertise
- Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes
- Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
- Ability to work effectively using inventory management systems
- Flexibility to work evenings, weekends and public holidays
Skills
- Interpersonal skills
- Communication skills
- Customer service
Location
- U.S.
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma or equivalent
Salary/Compensations
- $18.44 - $23.04
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
- Employee discount and other exciting perks
About the Company
- Saks OFF 5TH is a leading destination for luxury off-price fashion.
- We offer a compelling assortment of high-end designers and everyday favorites at the best prices.
- We prioritize a digital-first operating model focused on delivering a superior customer experience.
- We lead with the customer, empower our team and drive accountability within the business.
- We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression.
- Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.
Equal Opportunity
- Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
- Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.