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About the Role
The Integrated Health Care Benefits Specialist will identify and obtain appropriate insurance authorizations to ensure accurate and efficient billing processes for provided clinic services. The role is to work collaboratively with clients, providers, and insurance carriers to ensure optimal reimbursement.
Responsibilities
- Conducts insurance verifications with Medicaid, Managed Medicaid Medicare, and commercial insurances.
- Obtains appropriate insurance authorizations to ensure accurate and efficient billing processes for the provision of mental health services.
- Communicates with clients and therapist regarding benefits.
- Meets with clients to set up self pay agreements.
- Assist with collection of co-pays and self-pay monies and also assist clients with billing and insurance related issues.
- Researches and solves benefit discrepancies.
- Work with the Finance Department resolving rejections and denials.
- Meets with clients to assist with situations related to benefits i.e. assists client to establish a trust, spend downs, insurance applications, etc.
- Attends and participates in individual supervisory conferences, staff meetings, training sessions and professional development opportunities as required.
- Handles emergency situations which may require flexibility of time and area of assignment.
- Performs other duties, responsibilities and related tasks as assigned.
Requirements
- Minimum of 3 years healthcare billing and benefit experience working in a medical/clinical setting with exceptional customer service skills.
- Knowledge of typing, ability to use various computer applications in the Windows environment, to include Word, Excel and Outlook preferred.
- Must possess excellent communication and organizational skills.
- Valid NYS Driver’s license and reliable transportation required.
Skills
- Customer service
- Communication
- Organizational skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Location
- Syracuse, NY
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- High School Diploma or equivalent
- Associate's Degree preferred
- Bachelor's Degree preferred
Salary/Compensations
- $21-$23 hourly
About the Company
- Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer.
- Values service, excellence, and responsibility, seeing opportunity where others see barriers to success.
- We strive to create and sustain an inclusive environment where everyone feels a strong sense of belonging.
- Welcome to Wholehearted Health!
Equal Opportunity
- Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.