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About the Role
The Packline, under the direction of the Restaurant Manager, will primarily be responsible for ensuring all customer orders are assembled according to Mary Brown’s Standards. They must consistently deliver freshness, superior quality and appealing presentation of all food products at all times.
Responsibilities
- Ensure all food are built and packaged according to Mary Brown’s recipe guidelines.
- Review daily prep list and maintain level of prepared food to cater to peak demands.
- Maintain necessary supply of all containers and accessories for serving and packaging food.
- Ensures food safety and health and safety practices are adhered to in accordance with company policies.
- Ensures that all orders are completed quickly and served in the right condition, at the right temperature and at the right time.
- Maintains all related work areas and equipment in a clean and sanitary condition. Perform cleaning duties such as sweeping, mopping as well as cleaning of equipment throughout shift.
- Clean and sanitize all required tools and equipment as required – daily, weekly, monthly
- Reports damaged and/or inoperable equipment and fixtures to manager on duty.
- Assist in taking inventory.
- Performs other work-related duties as assigned.
- Demonstrate professionalism, courtesy and respect for customers in all front of the house situations.
- Adhere to all policies and plans through communication, action, and consistent enforcement.
- Effectively and efficiently perform all job functions following policy and leading by example.
- Stays up to date on all training as required and follows all health and safety, and sanitation policies enforcing with disciplinary action as needed.
Requirements
- High school diploma, GED, or equivalent
- One year of experience in customer service
- Ability to work individually as well as part of a team
- High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
- High level of integrity and work ethic
- Must be bondable
- Regularly required to stand; use hands to finger, handle, or feel; talk or hear; and taste or smell.
- Required to walk, sit, and reach with hands and arms.
- Frequently lift and/or move up to 50 pounds.
- May be required to push a cart weighing 60 to 80 pounds.
- Potential for superficial cuts and burns.
- Occasionally exposed to moving mechanical parts, extreme cold and extreme heat.
- Noise level in the work environment is usually moderate.
Skills
- Customer service
- Interpersonal skills
- Integrity
- Work ethic
- Safe Food Handling
- First Aid
- WHMIS
Experience Level
- One year of experience in customer service
Education Level
- High school diploma, GED, or equivalent
About the Company
- Mary Brown’s Standards