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About the Role
The Private Dining & Events Coordinator supports the sales and execution of private events, catering, and banquets across NYC locations. This role is ideal for someone organized, guest-focused, and excited to grow within a dynamic hospitality sales environment, working closely with the Private Dining Manager for seamless planning and coordination.
Responsibilities
- Respond to private dining and event inquiries in a timely, polished, and professional manner
- Schedule and conduct site visits and walkthroughs with potential clients
- Assist in preparing proposals, contracts, and BEOs
- Support client communication pre- and post-event (menus, timelines, headcount, etc.)
- Maintain accurate records in event management platforms (Tripleseat, Reposite, etc.)
- Help track deposits, payments, and required documentation
- Coordinate details with culinary and service teams to ensure accurate event planning
- Prepare printed menus, signage, and event collateral as needed
- Assist with event setup and breakdown alongside FOH and BOH teams
- Greet clients and serve as their on-site point of contact
- Liaise between client and service team to ensure expectations are met
- Monitor service flow and timelines to support smooth execution
- Support post-event recaps and feedback collection
- Log guest feedback and identify trends for continuous improvement
- Communicate regularly with the Private Dining Manager and Corporate Coordinator
Requirements
- 2+ years of experience in private dining, catering, events, or a related hospitality field
- Strong interpersonal and written communication skills
- Exceptional organization and attention to detail
- Ability to thrive in a fast-paced, guest-facing environment
- Proficiency with Microsoft Office
- Experience with Tripleseat, Reposite, SevenRooms a plus
- Flexible availability including evenings, weekends, and holidays, based on event needs
- Passion for Italian food, hospitality, and creating memorable guest experiences
- Ability to stand/walk for up to 4 hours
- Ability to lift up to 25 lbs
- Flexibility to support events across multiple NYC locations
Skills
- Interpersonal skills
- Written communication skills
- Organization
- Attention to detail
- Microsoft Office proficiency
- Tripleseat
- Reposite
- SevenRooms
Location
- NYC
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $25–$28 per hour + Commission
Benefits
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
About the Company
- Eataly is the world’s largest artisanal Italian food and beverage marketplace.
- Each Eataly is different, with its own character and own theme.
- All Eataly locations aim for guests to Eat authentic Italian food, Shop high-quality Italian, local and homemade products, and Learn through classes and product knowledge.
Equal Opportunity
- Eataly is an equal employment opportunity employer.
- It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.
- Eataly also prohibits harassment of applicants and employees based on any of these protected categories.
- It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.
- If contacted for an employment opportunity, please advise Human Resources if you require accommodation.