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About the Role
The Shift/Safety Supervisor is responsible for managing and supervising Safety Monitors on assigned shifts, ensuring safety in the physical plant and civility among clients, visitors, and staff.
Responsibilities
- Supervises Safety Monitors and ensures all safety and security duties are performed as per agency protocol.
- Conducts fire drills and documents results.
- Responds to incidents and follows DHS and agency protocols in responding to and documenting incidents.
- Reports incidents of Child Abuse to the state Central Registry.
- Interacts with HERO and provides updates on unit vacancies and occupancies.
- Accepts referrals and conducts initial intake of new families upon arrival to the facility.
- Answers facility phone and directs calls.
- Ensures Safety Monitors conduct patrols, monitor the CCTV camera system, and report/document observations.
- Assists Safety Monitors in ensuring clients follow shelter rules.
- Trains Safety Monitors in security measures.
- Recommends changes in procedures/equipment to the Manager of Building Operations.
- Conducts daily audits of Safety Monitor's Desk Log and Supervisor's Desk Log for accuracy and content.
- Prepares and conducts Employee Appraisal Evaluations.
- Prepares and audits Incident/Accident Reports.
- Maintains and schedules daily van usage.
- Completes end-of-shift reports and emails them to the Manager of Operations, Program Director, and DSS/Asst. Director.
- Oversees and supervises department staff in the utilization of the DHS Client Assistance and Re-housing System (CARES) for Intake Check-In, Incident Reports, and Facility Bed Management.
Requirements
- Must possess Security license.
- Must possess an F80.
- Must possess current CPR certification.
- NYS Driver's license required.
- Must successfully complete background investigation.
Skills
- Good communication skills.
- Experience working with women and children.
- Superior professionalism.
Experience Level
- Two (2) years of Supervisory experience in commercial/residential security or law enforcement.
- Five (5) years' experience as a Private/Personal Security Officer.
About the Company
- Children's Rescue Fund is an Equal Opportunity Employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.