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About the Role
The Private Bank Digital Team is seeking a Senior Associate, Digital Product Strategy to accelerate digital product adoption. This role requires a blend of an AI-product mindset and data-driven decision-making to ensure innovations deliver value to clients and advisors.
Responsibilities
- Shape and execute digital product strategy across priority journeys and platforms, aligning adoption goals with business outcomes.
- Own and execute the strategy for accelerating adoption of digital products.
- Coordinate cross-product roadmaps, dependencies, and launch sequencing with product owners.
- Identify opportunities to increase awareness, usage, and sustained engagement of products.
- Identify and drive opportunities to better connect advisor-facing and client-facing platforms for a cohesive experience.
- Collaborate with stakeholders across Global Private Bank and Wealth Management Solutions to align priorities and scale digital capabilities.
- Identify and champion opportunities to embed AI capabilities into products and adoption workflows.
- Build and maintain a data-driven view of adoption performance, defining metrics and monitoring usage trends.
- Collaborate with Product, Design, Engineering, and Advisor-facing teams to align adoption goals with product roadmaps.
- Diagnose friction points in the user journey and design interventions to improve uptake.
- Establish a test-and-learn culture, running experiments to refine adoption tactics.
- Communicate adoption insights and recommendations to senior leadership using data storytelling.
- Translate complex product and data insights into clear, actionable updates for stakeholders.
Requirements
- Bachelor's degree in Business, Data Science, Computer Science, Product Management, or a related field.
- 5+ years of experience in product management, digital strategy, growth, or a related discipline, ideally within financial services or a technology-driven environment.
- Demonstrated experience driving digital product adoption or growth at scale.
- Strong analytical skills with proven fluency in data—comfortable defining metrics, working with analytics tools, and translating data into strategy.
- Deep familiarity with AI/ML concepts and a track record of applying an AI-product mindset to real-world problems.
- Strong communication skills, with experience working across product owners, cross-functional teams, and advisor-facing stakeholders.
- Experience in the Private Bank, Wealth Management, or broader financial services sector.
- Hands-on experience embedding AI capabilities into digital products or customer-facing workflows.
- Excellent communication and stakeholder-management skills, with the ability to influence across all levels.
- A bias for action, comfort with ambiguity, and a passion for experimentation.
Skills
- AI/ML concepts
- Product management
- Digital strategy
- Growth
- Data analysis
- Analytics tools
- Data storytelling
- Stakeholder management
- Communication
Experience Level
- Senior Associate
- 5+ years of experience
Education Level
- Bachelor's degree in Business, Data Science, Computer Science, Product Management, or a related field.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
About the Company
- JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
- Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
- J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Equal Opportunity
- We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
- We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
- We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
- JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans