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About the Role
This role focuses on acquiring new customers and increasing revenue by identifying and approaching potential clients, developing sales plans, and conducting sales discussions to close deals and achieve revenue targets. It also involves building long-term, trusting customer relationships and acting as the primary point of contact to address customer needs and ensure excellent customer experience.
Responsibilities
- Active identification and approach of potential new customers (e.g., from IT, industry, or public sector) and development of concrete sales plans.
- Conducting sales discussions up to contract conclusion and achievement of defined revenue targets.
- Building long-term, trusting customer relationships.
- Functioning as the central point of contact, active listening, and solution-oriented action to strengthen customer loyalty.
- Building and maintaining sustainable customer relationships as the primary point of contact.
- Regular exchange with customers, active listening, and solution-oriented action in escalations.
- Responsibility for an excellent customer experience and long-term customer loyalty.
- Identification of cross- and upselling potentials and development of individual strategies for expanding existing customer relationships.
- Close collaboration with internal teams for smooth implementation of customer projects.
- Steering and coordination of relevant stakeholders during project phases.
- Monitoring project progress and quality assurance in implementation.
- Ensuring smooth internal coordination between Sales, Operations, and Technology.
- Negotiation and management of contracts with the involvement of Legal and Finance.
- Responsibility for precise pipeline management and forecasting for capacity planning.
- Use and further development of sales tools (e.g., Salesforce, ServiceNow) for deal management.
Requirements
- Completed studies (e.g., in Business, IT, or Engineering) or a comparable vocational training.
- At least 5 years of professional experience in B2B sales, ideally with complex IT/infrastructure solutions.
- Good understanding of digital infrastructures, cloud solutions, and the requirements of medium-sized and large companies.
- Strong communication skills, negotiation skills, and confident presence at the decision-maker level.
- Structured, self-reliant, and goal-oriented way of working.
- High customer orientation, sense of responsibility, and proactive thinking.
- Strong team spirit, willingness to share knowledge, and active contribution within the team.
Skills
- B2B Sales
- Complex IT/Infrastructure Solutions
- Digital Infrastructures
- Cloud Solutions
- Sales Planning
- Sales Discussions
- Contract Negotiation
- Customer Relationship Management
- Cross-selling
- Upselling
- Project Management
- Stakeholder Management
- Pipeline Management
- Forecasting
- Salesforce
- ServiceNow
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 5+ years of professional experience
Education Level
- University degree (Business, IT, or Engineering)
- Comparable vocational training
Benefits
- Career perspective at the forefront of digitalization
- Flat hierarchies and 'Du!' culture throughout the NorthC Group
- Hybrid and flexible workplace
- Top social benefits such as company pension plan
- Regular employee events
- Free intermediate catering (water, coffee, tea, fruit)
- Option to use a company bicycle (Jobrad)
About the Company
- NorthC Group operates data centers in the Netherlands, Switzerland, and Germany.
- NorthC distinguishes itself by a strong local presence in various regions, high-quality services, and customized connectivity and hybrid cloud solutions.
- NorthC aims to be completely climate neutral by 2030, based on our sustainability pillars: 100% green energy, green hydrogen, optimal use of waste heat from data centers, and modular construction.