Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Retail Sales Consultant - Bi-Lingual role.
Rezi rewrites your resume against Altice USA's job description. Free.
Tailor your resume to this Retail Sales Consultant - Bi-Lingual role.
Rezi rewrites your resume against Altice USA's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Retail Sales Consultant - Bi-Lingual posting at Altice USA — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Retail Sales Consultant - Bi-Lingual posting at Altice USA — free, in seconds.
About the Role
As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company, forging powerful connections with customers, exceeding sales targets, and delivering an unparalleled partner and customer experience. You will be an in-store brand ambassador focused on selling industry-leading connectivity solutions while creating lifelong customers through exceptional customer service.
Responsibilities
- Act as the first point of contact for customers, creating a positive and welcoming environment.
- Engage with customers, listen to their needs, and provide personalized guidance on products and services.
- Educate customers on available options and recommend solutions based on their specific needs.
- Assist customers with billing and service-related questions, ensuring clear understanding of their accounts.
- Process payments, exchanges, and equipment issues efficiently and accurately.
- Troubleshoot technical problems and provide solutions to ensure customer satisfaction and loyalty.
- Embody the Optimum brand, demonstrating professionalism, integrity, and enthusiasm.
- Represent company values and create a lasting positive brand impression.
- Collaborate with colleagues to ensure an exceptional customer experience.
- Share knowledge, assist with complex inquiries, and provide backup support.
- Foster a supportive and collaborative team environment.
Requirements
- High school diploma or equivalent is necessary.
- A minimum of one year of retail selling experience.
- Effective communication, negotiation, and problem-solving skills.
- Self-motivator with a knack for working independently.
- Proficient computer and technical skills.
- Ability to travel to other stores within 35 miles may be required for some locations.
- Ability to work full time and weekends as necessary.
- Bi-Lingual preferred.
Skills
- Communication skills
- Negotiation skills
- Problem-solving skills
- Computer proficiency
- Technical proficiency
Location
- In-store
Work Type
- Full time
- Weekends
Experience Level
- Minimum of one year of retail selling experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- $33,696.00 - $55,357.00 / year
About the Company
- Optimum is a leader in the fast-paced world of connectivity.
- Our successes are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
- Our culture of excellence provides a pathway to success.
- Our three Guiding Principles are: Do What’s Right, Drive One Optimum, and Make It Happen.
- We are committed to building trust, creating real community, and embracing new ways of thinking.
- Employees are empowered to do the right thing for customers and co-workers.
- Learning never stops.
Equal Opportunity
- We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.