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About the Role
The Public Area Attendant is responsible for maintaining the cleanliness of all public areas, as well as front and back of house areas, according to casino standards. All duties must be performed in accordance with Seneca Gaming Corporation policies and procedures.
Responsibilities
- Maintain the cleanliness of in-house facilities.
- Empty and provide clean ashtrays in the casino regularly.
- Clean, wash, and disinfect all bathrooms, including floors and sinks, and conduct routine inspections.
- Wipe and clean all gaming devices regularly.
- Discard soiled cups and other items throughout the casino regularly.
- Attend to the cleaning and stocking needs of assigned casino areas.
- Work with various cleaning agents.
- Maintain a current understanding of all policy and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy.
- Provide exceptional customer service to all patrons in a pleasant, friendly, and professional manner.
- Maintain a professional work environment with supervisors, managers, and staff.
- Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
- Complete all required SGC Training programs within nine months of employment.
- Attend all necessary meetings.
Requirements
- Must be 18 years of age or older upon employment.
- Must be familiar with the proper use of all cleaning equipment and chemicals.
- Ability to resolve problems/conflicts in a diplomatic and tactful manner.
- Must be able to stand, walk, and move through all areas of the casino.
- The employee is also required to climb or balance; stoop, kneel, crouch or crawl.
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
- Must be able to work in an environment where smoking is permitted.
Skills
- Excellent communication skills.
- Ability to write routine correspondence.
- Ability to speak effectively to the public, employees, and customers.
- Ability to deal effectively and interact well with customers and employees.
Location
- Casino
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma or equivalency preferred
- Previous customer service experience preferred
- Previous housekeeping experience a plus
Salary/Compensations
- $16.00 per hour
- Compensation is negotiable based on experience and education.
Benefits
- $1,500 sign-on bonus
About the Company
- At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.