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About the Role
Making a great first impression is important. This role involves greeting members and visitors, providing excellent customer care with confidence and empathy.
Responsibilities
- Provide exceptional and efficient customer service to everyone who visits our club
- Support the smooth running of our reception, including demonstrating attention to detail and initiative
- Help us create a friendly, relaxing and professional environment
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Requirements
- Must have confidence and empathy to provide excellent customer care
- Must have great communication skills, both face-to-face and over the phone
- Must be flexible, motivated and show plenty of initiative
- Must have basic computer skills, including Word and Excel
- Must be able to swim to a high standard
Skills
- Customer service
- Communication
- Attention to detail
- Initiative
- Basic computer skills (Word, Excel)
- Swimming
Location
- Wandsworth Southside
Work Type
- Part time
- Ad-hoc basis
Salary/Compensations
- £13.35 per hour
Benefits
- Holiday in line with the Working Time Directive
- Access to our Pension Scheme
- Discounted gym membership at £35.00 a month
About the Company
- Nuffield Health