Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Senior Analyst - Partnerships, Amex Offers role.

Rezi rewrites your resume against American Express's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Senior Analyst - Partnerships, Amex Offers posting at American Express — free, in seconds.

About the Role

This Senior Analyst position supports the day-to-day management, performance, and operational execution of Amex Offers' strategic third-party partnerships. The role serves as a key operational and technical point of contact for partners, working across internal teams to resolve issues, support new technology capabilities, and ensure strong execution. The analyst will own performance management, troubleshoot operational and technical issues, and support improvements to partner and program economics.

Responsibilities

Drive operational and technical issue resolution by serving as a key point of contact for partner issues, working across external partners, Product, Engineering, and Operations to diagnose issues, identify root causes and owners, manage dependencies, and drive issues through resolution.
Analyze and improve partner performance by analyzing campaign, merchant, and operational performance to identify key drivers, emerging issues, and opportunities, and translating insights into clear recommendations and actions that improve partner and Amex Offers performance.
Support day-to-day partner management by building strong working relationships with external partners, coordinating recurring partner meetings, performance reviews, and follow-ups, identifying opportunities to improve partner performance, and ensuring commitments and action items are tracked through completion.
Support partner integrations and technology enablement by developing a strong working understanding of partner APIs, data flows, and integration requirements, translating partner business needs and technical issues for Product and Engineering teams, managing partner dependencies, and supporting delivery of enhancements and new capabilities.
Support partnership governance by developing a strong understanding of partner contractual and operational requirements and supporting renewals, amendments, Third Party Lifecycle Management, and other required third-party governance processes.
Drive operational excellence by managing key partner processes including invoicing and reconciliation, merchant and campaign governance, partner reporting, and required approvals, and identifying opportunities to simplify processes, reduce recurring issues, and improve execution.

Requirements

Demonstrated ability to troubleshoot ambiguous operational or technical issues, coordinate across multiple stakeholders, establish clear ownership, and drive issues through resolution.
Strong analytical and problem-solving skills, with the ability to analyze performance data, identify key drivers and root causes, and translate findings into clear recommendations and actions.
Technical aptitude and comfort working with APIs, system integrations, and data flows, with the ability to translate effectively between technical and non-technical stakeholders.
Strong relationship management and communication skills, with the ability to build credibility and work effectively with both external partners and cross-functional internal teams.
Strong project management skills, with the ability to manage multiple workstreams, dependencies, and priorities simultaneously.
High degree of ownership, curiosity, and attention to detail.
Experience supporting external partnerships, clients, or other third-party relationships.
Experience working with APIs, technical integrations, Product, or Engineering teams.
Experience using data to evaluate partner, campaign, or product performance.
Experience in digital advertising, loyalty, payments, merchant-funded offers, or related ecosystems.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Skills

Analytical skills
Problem-solving skills
Technical aptitude
API knowledge
System integration knowledge
Data flow knowledge
Relationship management skills
Communication skills
Project management skills
Ownership
Curiosity
Attention to detail

Location

Work Type

Hybrid
Onsite
Virtual

Experience Level

Senior Analyst

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

About the Company

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Equal Opportunity

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
US Job Seekers - Click to view the “Know Your Rights poster.