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About the Role
Richmond Community Services is seeking a Clinical Care Support Specialist to manage the medical and administrative needs of individuals served at their 919 location. This role involves coordinating appointments, transportation, preparing records, tracking follow-up care, communicating with providers and families, and maintaining organized documentation.
Responsibilities
- Coordinate and track medical and specialty appointments.
- Communicate with healthcare providers, nursing, leadership, families, and guardians.
- Prepare appointment packets and ensure clinical information is ready.
- Track physician recommendations, test results, and follow-up needs.
- Maintain accurate records and information in Therap, QuickMAR, and other agency systems.
- Support audits, regulatory surveys, meetings, projects, and quality initiatives.
- Ensure all details are managed and nothing is overlooked.
Requirements
- 3+ years of secretarial/administrative experience.
- Experience supporting multiple staff members and/or management-level staff preferred.
- Accurate typing speed of 50+ words per minute.
- Knowledge of advanced clerical practices and procedures.
- Minute-taking experience is a major plus.
- Ability to work occasional early mornings, late afternoons/evenings, and weekends.
- Valid NY, NJ, or CT driver's license and access to reliable transportation to travel between agency locations.
Skills
- Microsoft Office skills, including Word, Excel, and PowerPoint.
- Minute-taking
Location
- 919 location
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- High School Diploma required
- College graduate preferred
Benefits
- Competitive pay
- Great benefits
About the Company
- Richmond Community Services is a nonprofit organization dedicated to providing care.
- The team focuses on ensuring the quality of care people receive.