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About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll up their sleeves to meet strong customer demand. You'll be a resilient and committed brand ambassador, confidently recommending and selling our newest food products, ensuring customers feel valued with every interaction. Thrive in a high-pressure environment, staying sharp, fast, and focused during busy periods. Utilize digital tools to enhance customer experience and contribute to a positive, high-energy team environment. Flexibility is vital as you'll adapt to changing demands across various store areas.
Responsibilities
- Deliver five-star service at pace.
- Recommend and sell new food products.
- Serve, sell, fill, and drive growth in sales.
- Utilize digital tools, such as the Sparks App and in-store devices, to enhance customer experience.
- Contribute to a positive, high-energy environment.
- Work across various areas of the store, adapting to changing demands.
Requirements
- Must be 18 years or older.
- Must be able to work early mornings.
- Must be able to work under pressure.
- Must be digitally confident.
- Must be a team player.
- Must be flexible.
Skills
- Customer service
- Sales
- Digital literacy
- Adaptability
- Teamwork
Location
- In-store
Work Type
- Part-time
- Contract
Experience Level
- Entry-level
Salary/Compensations
- £3.00 p/h unsocial premium for hours worked between 22:00-06:00
About the Company
- M&S is the UK's fastest-growing retailer.
- M&S is revolutionizing how it works and offering exciting opportunities.
- M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.
- M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- M&S is embarking on a business transformation to introduce innovative, new experiences to the retail world.
Equal Opportunity
- We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.